Community Relationship Manager

Central Penn Bank & Trust•Union Township, PA

About The Position

Responsible for the daily operation of the branch, including opening and closing the vault and ensuring the security of staff and surveillance systems. Develops and grows branch business in deposits and loans to meet revenue and budget goals. Supervises and develops staff while promoting the bank’s Mission, Vision, and Core Values. Provides leadership to support the bank’s commitment to exceptional community banking. Originates and evaluates consumer and real estate loans and develops new business through customer outreach and referrals to other bank departments.

Responsibilities

  • Ensure all office operations follow established policies and procedures.
  • Ensure the community office is properly staffed and trained to meet customer service and cross-serving objectives.
  • Assist in selecting new personnel as appropriate.
  • Conduct regularly scheduled staff meetings.
  • Review employee performance during the initial probationary period and on a regularly scheduled basis thereafter.
  • Prepare and provide forms, reports, and other information as requested.
  • Perform Universal Banker I and II duties as needed.
  • Meet the depository and lending needs of customers in the assigned community market area.
  • Solicit business from current and prospective customers and maintain contact with current customers to enhance cross-selling.
  • Participate in community organizations and activities in a manner that reflects favorably on the Bank.
  • Follow applicable laws and organizational policies and procedures designed to maintain a workplace free of harassment and illegal discrimination.
  • Adhere to internal policies, procedures, and practices to support regulatory compliance.
  • Perform other duties as assigned.
  • Operate the branch daily, including opening and closing the vault and ensuring the security of staff and surveillance systems.
  • Grow branch deposit and loan business to meet revenue and budget goals.
  • Supervise and develop staff while promoting the bank’s Mission, Vision, and Core Values.
  • Originate and evaluate consumer and real estate loans.
  • Develop new business through customer outreach and referrals to other bank departments.
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