Community Relations Representative III - Examination

City of Cleveland•0109 - Community Relations, OH

About The Position

This is an open Civil Service examination, not an immediate job opening. Applicants apply to take an experience evaluation for possible placement on an Eligible List for a future opening. The evaluation considers academic training and relevant experience as documented in the application. Under general administrative direction, the Community Relations Representative III researches and develops programs to promote amicable relations among racial and cultural demographic groups and community constituencies. The role collaborates with the Cleveland Division of Police on strategies to maintain and improve police/community relations in an assigned district, develops relationships with diverse and ethnic groups relocating to Cleveland, and collects data and prepares reports to evaluate Community Relations Board outreach programs. The position requires a high school diploma or GED, a bachelor's degree in a specified field, four years of full-time paid progressively responsible program-administration experience in a social service, public administration, or not-for-profit environment, and a valid State of Ohio driver's license. Relative experience may substitute for college education lacking, at one year of experience for each year of college education. Applicants must be able to lift and carry 30 pounds.

Requirements

  • High school diploma or GED.
  • Bachelor's degree from an accredited four-year college or university in Social Sciences, Public Administration, Political Science, Communications, or Liberal Arts.
  • Four years of full-time paid progressively responsible experience in program administration in a Social Service, Public Administration, or Not-For-Profit environment.
  • One year of relative experience may substitute for each year of college education lacking.
  • Valid State of Ohio Driver's License.
  • Ability to lift and carry 30 pounds.

Nice To Haves

  • Two years of full-time work experience in mediation, conflict resolution, and alternative dispute resolution.
  • Four credit hours of Diversity Training from an accredited college or university.
  • Forty cumulative hours in Conflict Resolution/Mediation Continuing Education Units (CEUs) from a certified training professional or agency.
  • Proficiency in Microsoft Office applications.

Responsibilities

  • Research and develop programs designed to promote amicable relations among racial and cultural demographic groups and community constituencies.
  • Collaborate with the Cleveland Division of Police to develop and implement strategies to maintain and improve police/community relations activities in the assigned district.
  • Develop relationships with diverse and ethnic groups relocating into the City of Cleveland.
  • Collect data and provide reports to measure and evaluate the effectiveness of Community Relations Board outreach programs.
  • Perform other job-related duties as required.
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