Community Relations Representative II - Examination

City of Cleveland•0109 - Community Relations, OH

About The Position

This is an open Civil Service examination announcement, not an immediate job opening. Applicants apply to take an examination and may be placed on an Eligible List for a future opening. The position works under administrative direction to investigate neighborhood disputes, sources of community conflict and tension, and conflict among ethnic, inter-generational, and diverse groups. It coordinates, promotes, and oversees activities intended to maintain and improve police/community relations in an assigned police district. The role also engages community stakeholders to inform them about City and social services, including residents, business owners, schools, faith- and community-based institutions, and block or street clubs and associations. Other job-related duties may be assigned.

Requirements

  • High school diploma or GED.
  • Associate's degree. One year of relative experience may substitute for each year of college education lacking.
  • Two years of full-time paid, progressively responsible experience in program administration in a Social Service, Public Administration, or Not-for-Profit environment.
  • Valid State of Ohio Driver's License.
  • Ability to lift and carry 30 pounds.

Nice To Haves

  • Twenty-five cumulative hours in conflict resolution/mediation continuing education units (CEUs) from a certified training professional or agency.
  • Proficiency in Microsoft Office applications.

Responsibilities

  • Investigate neighborhood disputes, sources of community conflict and tension, and conflict among ethnic, inter-generational, and diverse groups.
  • Coordinate, promote, and oversee activities to maintain and improve police/community relations in the assigned police district.
  • Reach out to and engage community stakeholders to inform them about City and social services.
  • Perform other job-related duties as required.
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