Commercial Banking - Community Relations Coordinator

NBH Bank•Dallas, TX

17h

About The Position

The Community Relations Coordinator strengthens the Bank’s local presence through financial education, trusted partnerships, and community outreach. The role connects individuals, families, nonprofits, and entrepreneurs with banking resources that support financial empowerment and sustainable market growth, while providing reliable coordination and follow-through for community partners, banking teams, and the Market President. The Coordinator organizes recurring financial literacy workshops, banking education, and small business readiness programs at the Banking & Financial Literacy Center and across the market. Targeted outreach helps nonprofit leaders, small business owners, and entrepreneurs establish banking relationships and prepare for loans. The position serves as an accessible local contact for schools, community organizations, chambers of commerce, CDFIs, and neighborhood stakeholders, and coordinates partnerships, events, outreach, associate volunteer initiatives, and local vendors. Working with the Community Engagement Director, the Coordinator implements local initiatives aligned with Bank-wide community engagement and development priorities. The role collects outreach, participation, referral, partnership, and impact data for CRA-related reporting and other approved initiatives. In collaboration with the Director and Corporate Marketing, the Coordinator provides approved social media coverage for a designated region. The Coordinator also supports the Market President with business development coordination, reporting, scheduling, documentation, event planning, and partnership management. Daily office support includes supply ordering, vendor coordination, and administrative assistance. All associates must remain current on and comply with applicable banking regulations, policies, and procedures, including BSA, AML, OFAC, and CRA requirements.

Requirements

High school diploma or equivalent.
At least five years of business development or community development experience.
At least one year of social media strategy development experience and demonstrated ability to build brand awareness.
Strong oral and written communication skills.
Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
Ability to meet minimum credit standards and pass a criminal background check.
Ability to maintain productivity, accuracy, and professionalism while managing multiple priorities in a fast-paced environment.
Applicants must be legally authorized to work in the United States; employment eligibility verification is required at hire.
Selected candidates must complete pre-employment screening, including a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record.

Nice To Haves

Bachelor’s degree in Business, Finance, Economics, or a related field.
At least five years of successful commercial or small business lending experience.
Experience with low-to-moderate income communities and CRA initiatives.
An established local business and community network, with the ability to build partnerships with community organizations, chambers of commerce, educational institutions, and other stakeholders.
Business development, sales, and relationship management skills that generate new business opportunities.
Analytical, strategic thinking, and problem-solving skills.
Organization and time management skills to balance competing priorities in a fast-paced environment.
Interpersonal skills to collaborate across departments and organizational levels.
Professional presence when representing the Bank internally and externally.
Integrity, accountability, initiative, and community-minded leadership.
Initiative, sound judgment, organization, and cross-functional collaboration.
Ability to assess growth opportunities and commitment to serving clients and the community.

Responsibilities

Strengthen the Bank’s local presence through financial education, trusted partnerships, and community outreach.
Connect individuals, families, nonprofits, and entrepreneurs with banking resources that advance financial empowerment and sustainable market growth.
Coordinate recurring financial literacy workshops, banking education, and small business readiness programs at the Banking & Financial Literacy Center and across the market.
Conduct targeted outreach to help nonprofit leaders, small business owners, and entrepreneurs establish banking relationships and prepare for loans.
Engage schools, community organizations, chambers of commerce, CDFIs, and neighborhood stakeholders as a local contact.
Coordinate community partnerships, events, outreach, associate volunteer initiatives, and local vendors; connect partners with Bank resources.
Work with the Community Engagement Director to implement local initiatives aligned with Bank-wide community engagement and development priorities.
Collect outreach, participation, referral, partnership, and impact data for CRA-related reporting and other approved initiatives.
Collaborate with the Community Engagement Director and Corporate Marketing to provide approved social media coverage for a designated region.
Support the Market President with business development coordination, reporting, scheduling, documentation, event planning, and partnership management.
Manage daily office needs, including supply ordering, vendor coordination, and administrative support.
Comply with applicable banking regulations, policies, and procedures, including BSA, AML, OFAC, and CRA requirements.