Community Partnership & Growth Specialist

Ellie Mental Health - 107•Concord, MO
•$25 - $30

About The Position

Ellie Mental Health – Concord is seeking a proactive, personable relationship-builder to nurture professional referral partnerships, expand appropriate clinical referrals, and grow awareness and participation in Path To Hope™ non-clinical education and community programs. This is not a flyer-distribution or general marketing role. Success requires listening to community partners, understanding the clinic’s clinicians and programs, following through consistently, and connecting people with relevant resources. The specialist will build and maintain relationships with healthcare providers, schools, community organizations, and behavioral-health professionals; develop new partnerships; and identify opportunities for presentations, workshops, and partner events. The role also supports clinical referral growth by learning clinicians’ specialties, populations served, accepted insurance plans, and availability, then coordinating outreach priorities with clinic leadership and scheduling. The specialist will introduce Path To Hope™ offerings to relevant community groups and help people seeking therapy find appropriate clinical pathways while distinguishing non-clinical education from psychotherapy. The position includes maintaining an outreach tracker or CRM, providing a brief weekly summary, and coordinating with the Clinic Owner, operations and scheduling teams, clinicians, and marketing partners. Social media and digital promotion support may be provided occasionally if the specialist has relevant experience; ongoing social media management is not the primary responsibility. The schedule is part-time at 10 hours per week, with a flexible mix of community outreach, remote administrative work, and occasional onsite meetings in St. Louis County and surrounding communities. Flexible work-from-home options are available.

Requirements

  • Strong interpersonal communication, curiosity, relationship-building skills, and reliable follow-through.
  • Interest in mental health, family well-being, and community education.
  • Comfort with spreadsheets, CRM tools, email, and basic performance reporting.
  • Sound professional judgment, discretion, independent time management, and reliable local transportation.

Nice To Haves

  • Experience in community outreach, business development, healthcare marketing, nonprofit partnerships, or related work.
  • Social media content creation, Canva, and digital promotion experience.
  • Familiarity with scheduling tools and basic social analytics.

Responsibilities

  • Maintain meaningful relationships with existing referral partners, including healthcare providers, schools, community organizations, and behavioral-health professionals.
  • Develop a focused pipeline of new partnerships through calls, emails, in-person visits, and selected networking events.
  • Identify collaborative opportunities such as community presentations, educational workshops, and partner events.
  • Learn clinicians’ specialties, populations served, accepted insurance plans, and current availability.
  • Coordinate with clinic leadership and scheduling to prioritize outreach according to appointment capacity and community needs.
  • Track referral sources and referral-to-scheduled-intake trends, and share barriers and opportunities for improvement.
  • Introduce Path To Hope™ educational series, workshops, and creative wellness programs to relevant schools, employers, parent groups, and community organizations.
  • Develop partnerships that support program registrations, attendance, and sustained community engagement.
  • Help people requesting therapy find appropriate pathways to Ellie Concord clinical services, while distinguishing non-clinical education from psychotherapy.
  • Maintain an accurate, practical CRM or outreach tracker with contacts, conversations, next steps, and follow-up dates.
  • Provide a brief weekly summary of outreach, referral trends, program opportunities, and next actions.
  • Coordinate priorities and messaging with the Clinic Owner, clinic operations and scheduling teams, clinicians, and marketing partners.
  • Use approved materials and follow privacy, confidentiality, and Ellie brand standards.
  • If experienced, support occasional social posts or content coordination for LinkedIn, Facebook, and Instagram, using approved messaging and permissions.
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