Community Outreach Specialist

Girl Scouts Of Wi Southeast•Milwaukee, WI

About The Position

The Community Outreach Specialist prepares girls in grades K5–5th for leadership by developing, delivering, overseeing, and supporting the Girl Scout Leadership Experience in multicultural communities. The role supports membership growth through staff-led programming that encourages girls to explore new interests, gain practical skills, and transition into traditional volunteer- and girl-led troops. Programs are delivered year-round and are designed to be culturally relevant and engaging. The position involves frequent travel throughout Southeastern Wisconsin to deliver programs in schools and other community settings. Programming may be virtual, hybrid, or in person, and may take place during school, after school, summer, evenings, and weekends. The specialist also builds community partnerships, supports families’ engagement with Girl Scouts, manages program supplies and records, and collaborates with staff and volunteers to address barriers to participation. This is a full-time, non-exempt position based in Milwaukee, Wisconsin, working 37.5 hours per week. The role reports to the Director of Community Outreach and is classified as Grade 5. The salary is $21 per hour.

Requirements

High school diploma or equivalent and/or at least two years of experience in child development, education, or human services.
Knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
Experience using customer relationship management software for data management.
Experience working with youth and facilitating group activities.
Ability to communicate and work effectively with diverse communities, including people with varied cultures, abilities, genders, ethnicities, and races.
Ability to work a flexible schedule, including evenings and weekends based on program needs and seasonal events.
Customer-service orientation and ability to communicate in a friendly, professional manner with families, members, volunteers, staff, and community partners through multiple communication methods.
Ability to work independently and as part of a team with minimal supervision; demonstrate initiative, reliability, and flexibility, and shift priorities as needed.
Problem-solving and conflict-resolution skills to identify, evaluate, and resolve challenges and concerns.
High level of integrity and ability to maintain confidentiality.
Willingness to subscribe to the Girl Scout program philosophy and become a Girl Scout member, with an annual or lifetime membership fee.
Ability to travel frequently within Southeastern Wisconsin and access to dependable transportation.
If unable to drive, ability to submit a transportation plan for approval before an official offer is made.
Ability to sit and/or stand for long periods and manually operate office equipment.
Ability to routinely lift 15 pounds and occasionally lift and/or move up to 30 pounds.

Nice To Haves

Associate degree.
Current American Red Cross First Aid/CPR certification or equivalent at the time of hire.
Salesforce skills.
Ability to read and write in Spanish.
Valid driver’s license and use of a personal vehicle; drivers must meet the council’s automobile insurance and driving-record requirements.

Responsibilities

Travel frequently throughout Southeastern Wisconsin, including Racine and Kenosha, to deliver Girl Scout programming in multicultural communities.
Facilitate girl-led activities connected to the Girl Scout pillars of STEM, Life Skills, Entrepreneurship, and Outdoors, and to issues relevant to girls’ lives.
Develop and facilitate seasonal and thematic education programs in school, afterschool, summer, weekend, and evening settings for youth in grades K5–5th.
Deliver programming virtually, in hybrid formats, and in person, including in large-group settings.
Maintain girls’ safety by educating participants and following Girl Scout and partner organization policies, procedures, and safety guidelines.
Build and maintain partnerships with school liaisons and other community site partners through presentations, program updates, check-ins, and evaluations.
Manage program spending, ordering, distributing, and tracking inventory and supplies.
Complete timely and accurate administrative work, including membership registration documentation, partner agreements, and evaluation data.
Track event participation, collect participant feedback, improve future programming, and share outcomes with funders and other stakeholders.
Work with staff and volunteers to assess recruitment needs and help address barriers to traditional troop participation, including transportation and financial resources.
Share program information and other Girl Scout opportunities with registered members and their families.
Promote and support engagement in traditional troops, council programs, product programs, and camp opportunities.
Keep current on GSUSA requirements and community trends that may affect curricula and council services.
Pursue ongoing learning to build culturally relevant, respectful, engaging programming and environments where participants feel they belong.
Support programming, product sales including cookie distribution, and other council activities.
Assist other council departments with council-wide projects, events, and activities during peak seasons.