Community Outreach Specialist Seasonal Support

KIPP•New York, NY

3d•$23 - $25•Onsite

About The Position

The Community Outreach Specialist, Seasonal Support is a part-time, seasonal, field-based position supporting student recruitment and enrollment efforts across KIPP NYC schools. The role connects prospective families with KIPP NYC by building relationships in local communities, sharing information about schools, generating prospective family leads, encouraging applications, and documenting outreach activities. The position involves approximately 15–20 hours per week and regular travel within assigned neighborhoods across the Bronx, Brooklyn, and/or Manhattan. Candidates must be available for weekday afternoons after 3:00 PM, evenings, and weekends according to recruitment events and organizational needs. The position is expected to conclude at the end of August 2027, with possible renewal in the fall based on organizational needs. The Specialist represents KIPP NYC through neighborhood canvassing, door-to-door outreach, tabling at community locations, and participation in recruitment events. They communicate the organization’s mission, educational approach, and school offerings; answer family questions; assist families with beginning applications; collect and accurately record prospective family information; and connect families with enrollment team members as needed. The role collaborates with an assigned outreach team and Student Recruitment and Enrollment colleagues to meet recruitment goals, share community feedback, and support outreach initiatives. KIPP NYC is a nonprofit network of 18 public charter schools serving more than 9,400 students, with more than 4,700 alumni and over 1,100 team members. Its mission is to partner with families and communities to create joyful, academically excellent schools where every child can create the future they want for themselves and their communities. The role is based in New York City and pays $23–$25 per hour.

Requirements

High school diploma or equivalent.
Demonstrated ability to work toward measurable goals, take initiative, and remain accountable for results.
Outgoing, approachable, and comfortable initiating conversations with new people, with resilience, confidence, and professionalism.
Strong interpersonal, communication, and customer service skills, including the ability to build positive relationships with families from diverse backgrounds.
Ability to navigate sensitive or challenging conversations with empathy, professionalism, and discretion when handling personal information.
Comfort using smartphones, digital forms, and recruitment tracking systems, and ability to learn new tools and platforms.
Strong attention to detail and commitment to maintaining accurate, complete, and timely records.
Ability to collaborate with a team while independently managing assigned outreach activities.
Ability to stand or walk for two to three hours at a time and carry recruitment materials weighing approximately 10–20 pounds as needed.
Ability to work within assigned neighborhoods across the Bronx, Brooklyn, and/or Manhattan.
Flexibility to work weekday afternoons after 3:00 PM, evenings, and weekends based on recruitment and community engagement needs.
Deep commitment to KIPP NYC’s mission and belief that all students deserve access to joyful, academically excellent schools and strong partnerships between schools, families, and communities.
Demonstrates KIPP NYC’s core values of zest, grit, hope, social intelligence, gratitude, and a sense of humor.

Nice To Haves

At least one year of experience in a goal-oriented, customer-facing role, such as community outreach, canvassing, retail sales, hospitality, fundraising, field organizing, or customer service.
Spanish fluency.
KIPP NYC parents, alumni, and individuals with strong connections to the communities served are especially encouraged to apply.

Responsibilities

Represent KIPP NYC through neighborhood canvassing, door-to-door outreach, tabling at high-traffic locations, and participation in community and recruitment events.
Communicate KIPP NYC’s mission, educational approach, and school offerings to prospective families.
Highlight school programs and resources that align with families’ interests, including academics, enrichment, and after-school programming.
Build trusting relationships with prospective families and respond to questions and concerns with professionalism.
Follow up with interested families and encourage them to apply.
Work toward weekly lead-generation and application goals and take ownership of outreach results.
Provide hands-on assistance with starting applications when possible and support families as they navigate the application process.
Collect and accurately document prospective family names, contact details, grade eligibility, and other required information in designated recruitment systems.
Ensure leads are properly attributed, recorded, shared, and transferred to the appropriate Student Recruitment and Enrollment team members.
Develop knowledge of assigned neighborhood schools, including grade levels, offerings, eligibility, and application procedures.
Collaborate with an assigned outreach team to implement recruitment strategies in designated neighborhood zones.
Participate in team check-ins and recruitment meetings, review progress, and share community insights.
Share feedback from community interactions to help identify family needs and improve recruitment efforts.
Support additional recruitment initiatives, community engagement activities, and special projects as assigned.