Community Outreach Specialist Seasonal Support

KIPP•New York, NY

3d•$23 - $25•Onsite

About The Position

The Community Outreach Specialist, Seasonal Support is a part-time, seasonal, field-based position supporting student recruitment and enrollment efforts across KIPP NYC schools. The role builds relationships with local communities, shares information about KIPP NYC schools, generates prospective-family leads, encourages applications, and assists families through the enrollment process. The Specialist represents KIPP NYC through neighborhood canvassing, door-to-door outreach, tabling at community locations, and recruitment events, and accurately documents outreach activity and family information in designated recruitment systems. The position works approximately 15–20 hours per week and requires regular travel within assigned neighborhoods across the Bronx, Brooklyn, and/or Manhattan. Candidates must be available for weekday afternoons after 3:00 PM, evenings, and weekends as recruitment events and organizational needs require. The position is expected to conclude each June, with possible renewal in the fall based on organizational needs. The Specialist reports to the Director, Student Recruitment & Community Engagement, transitioning to the Field Recruitment Manager once that position is filled.

Requirements

High school diploma or equivalent.
Ability to work toward measurable goals, take initiative, and remain accountable for results.
Outgoing, approachable, and comfortable initiating conversations with new people; demonstrates resilience, confidence, and professionalism.
Strong interpersonal, communication, and customer service skills, including the ability to build positive relationships with families from diverse backgrounds.
Ability to handle sensitive or challenging family conversations with empathy, professionalism, and discretion when handling personal information.
Comfort using smartphones, digital forms, and recruitment tracking systems, and ability to learn new tools and platforms quickly.
Strong attention to detail and commitment to accurate, complete, and timely records.
Ability to collaborate with a team while independently managing assigned outreach activities and responsibilities.
Ability to stand or walk for two to three hours at a time and carry recruitment materials weighing approximately 10–20 pounds as needed.
Ability to work within assigned neighborhoods across the Bronx, Brooklyn, and/or Manhattan and travel regularly within those areas.
Flexibility to work weekday afternoons after 3:00 PM, evenings, and weekends based on recruitment and community engagement needs.
Deep commitment to KIPP NYC’s mission and belief that all students deserve access to joyful, academically excellent schools and strong partnerships between schools, families, and communities.
Demonstrates KIPP NYC’s core values of zest, grit, hope, social intelligence, gratitude, and a sense of humor.

Nice To Haves

At least one year of experience in a goal-oriented, customer-facing role, such as community outreach, canvassing, retail sales, hospitality, fundraising, field organizing, or customer service.
Spanish fluency.
KIPP NYC parents, alumni, and individuals with strong connections to the communities served are especially encouraged to apply.

Responsibilities

Represent KIPP NYC through neighborhood canvassing, door-to-door outreach, tabling at high-traffic locations, and participation in community and recruitment events.
Communicate KIPP NYC’s mission, educational approach, school programs, resources, and offerings to prospective families.
Build trusting relationships with prospective families, respond to questions and concerns, and follow up with interested families.
Work toward weekly lead-generation and application goals and contribute to student recruitment and enrollment priorities.
Encourage interested families to continue the enrollment process and assist them with starting applications when possible.
Collect and accurately document prospective-family names, contact details, grade eligibility, and other information in designated recruitment systems.
Ensure leads are properly attributed, recorded, shared, and transferred to the appropriate Student Recruitment and Enrollment team members for follow-up.
Develop knowledge of assigned-neighborhood schools, including grade levels, offerings, enrollment eligibility, and application procedures.
Help families navigate applications and connect them with appropriate team members when additional support is needed.
Collaborate with the assigned outreach team to implement recruitment strategies in designated neighborhood zones.
Communicate with Student Recruitment and Enrollment team members, participate in team check-ins and recruitment meetings, and share progress and community observations.
Support additional recruitment initiatives, community engagement activities, and special projects as assigned.