Community Outreach Specialist Seasonal Support

KIPP NYC Public Schools•New York, NY

2d•Onsite

About The Position

The Community Outreach Specialist, Seasonal Support is a part-time, seasonal field-based position supporting student recruitment and enrollment efforts across KIPP NYC schools. The Specialist connects prospective families with KIPP NYC by building relationships in local communities, sharing information about the schools, generating prospective-family leads, encouraging applications, and documenting outreach activities. The role involves neighborhood canvassing, door-to-door outreach, tabling at community locations, and participating in recruitment events across assigned neighborhoods in the Bronx, Brooklyn, and/or Manhattan. The Specialist helps families understand school programs and navigate the application process, records and transfers lead information accurately, and collaborates with the Student Recruitment and Enrollment team to support enrollment goals. The position requires approximately 15–20 hours per week, with flexibility for weekday afternoons after 3:00 PM, evenings, and weekends. It is expected to conclude at the end of August 2027, with possible renewal in the fall based on organizational needs. The role reports to the Director, Student Recruitment & Community Engagement, and will transition to reporting to the Field Recruitment Manager once that position is filled.

Requirements

High school diploma or equivalent.
Ability to work toward measurable goals, take initiative, and remain accountable for results.
Outgoing, approachable, resilient, confident, and professional when initiating conversations with new people.
Strong interpersonal, communication, and customer service skills, including the ability to build relationships with families from diverse backgrounds.
Ability to handle sensitive or challenging conversations with empathy, professionalism, and discretion when managing personal information.
Comfort using smartphones, digital forms, and recruitment tracking systems, and ability to learn new tools and platforms.
Strong attention to detail and commitment to accurate, complete, and timely recordkeeping.
Ability to work collaboratively while independently managing assigned outreach activities.
Ability to stand or walk for two to three hours at a time and carry recruitment materials weighing approximately 10–20 pounds as needed.
Ability to work in assigned neighborhoods across the Bronx, Brooklyn, and/or Manhattan.
Flexibility to work weekday afternoons after 3:00 PM, evenings, and weekends based on recruitment and community engagement needs.
Deep commitment to KIPP NYC’s mission and belief that all students deserve access to joyful, academically excellent schools and strong partnerships among schools, families, and communities.
Demonstration of KIPP NYC’s core values of zest, grit, hope, social intelligence, gratitude, and a sense of humor.

Nice To Haves

At least one year of experience in a goal-oriented, customer-facing role, such as community outreach, canvassing, retail sales, hospitality, fundraising, field organizing, or customer service.
Spanish fluency.
Being a KIPP NYC parent or alumnus, or having strong connections to the communities KIPP NYC serves.

Responsibilities

Represent KIPP NYC through neighborhood canvassing, door-to-door outreach, tabling at high-traffic locations, and participation in community and recruitment events.
Communicate KIPP NYC’s mission, educational approach, school offerings, and relevant programs to prospective families.
Build trusting relationships with prospective families and respond to their questions and concerns with professionalism.
Follow up with interested families and encourage them to apply and take next steps in the enrollment process.
Work toward weekly lead-generation and application goals.
Provide hands-on assistance with starting applications whenever possible and connect families with appropriate team members for further assistance.
Collect and accurately record prospective-family information, including names, contact details, and grade eligibility, in designated recruitment systems.
Ensure leads are attributed, recorded, shared, and transferred to the appropriate Student Recruitment and Enrollment team members.
Develop knowledge of KIPP NYC schools in assigned neighborhoods, including grade levels, offerings, eligibility, and application procedures.
Collaborate with an assigned outreach team to implement recruitment strategies in designated neighborhood zones.
Maintain timely communication with Student Recruitment and Enrollment team members and participate in check-ins and recruitment meetings.
Share community observations and family feedback to inform and improve recruitment strategies.
Support additional recruitment initiatives, community engagement activities, and special projects as assigned.