Community Outreach Coordinator

Medlink Georgia • Flowery Branch, GA

6d

About The Position

MedLink Georgia is seeking a compassionate, detail-oriented Community Outreach Coordinator to support its healthcare services in the Northeast Georgia area. The coordinator markets health services, builds relationships with community and business partners, organizes outreach activities, and helps practices carry out outreach and business-development plans. The role also supports new-provider introductions and marketing, maintains outreach records and materials, and coordinates with the Marketing Director and Practice Managers.

Requirements

• Ability to communicate effectively by telephone, in writing, and in person with stakeholders at many levels.

Responsibilities

• Market health services to employers and civic groups in the designated service area.
• Coordinate and facilitate open houses, wellness fairs, outreach events, and special events with practices.
• Help practices fulfill outreach and business-development plans and understand their outreach coordinator’s role.
• Attend Chamber events and promote MedLink outreach initiatives.
• Serve as liaison for Family Connections in represented territories.
• Assist with outreach and awareness campaign plans and materials.
• Schedule community presentations and communicate coverage and responsibilities to staff.
• Maintain relationships with collaborative partners and develop new partnerships.
• Maintain a calendar of outreach activities, events, workshops, appearances, and other communication opportunities.
• Liaise with medical, business, and insurance professionals, including visiting them to distribute practice information and promotional items.
• Expand services with existing accounts and review the CRM periodically to reconnect with non-customers.
• Stay in contact with current and potential employers to ensure their needs are met, and share occupational health and other service-line information relevant to their needs.
• Develop outreach materials and packets.
• Enter new contacts and daily activity into the CRM according to established practices, ensuring accuracy and protection of personal data.
• Create an annual outreach plan and budget for the designated service area and submit it to the Marketing Director for final approval.
• Train practices in designated territories on customer-service goals and expectations.
• Help develop consistent presentation outlines for events and meetings, and maintain a monthly log of community outreach events.
• Schedule visits for new providers with local community partners during their first few months of employment and initiate and monitor their post-onboarding marketing process.
• Schedule new providers and practice managers for community Chamber events and accompany them when possible.
• Work with the Marketing Director to ensure marketing inventory and supplies are available for the service area.
• Maintain contact with Practice Managers, provide marketing materials and related services, and ensure practices have updated materials and adequate supplies for restocking.
• Research the service area, outreach strategies, and opportunities.
• Respond to emails and phone calls in a timely manner and perform other duties as assigned or needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed