Community Outreach Coordinator
About The Position
MedLink Georgia is seeking a compassionate, detail-oriented Community Outreach Coordinator to support healthcare professionals and promote its patient-centered healthcare services across the Northeast Georgia area. The coordinator develops and carries out outreach and business development activities, builds relationships with community and professional partners, promotes services to employers and civic groups, and supports practices with marketing and outreach plans. The role also coordinates community events and provider introductions, maintains outreach records and materials, and works closely with the Marketing Director and Practice Managers.
Requirements
- Ability to communicate effectively by telephone, in writing, and in person with stakeholders at many levels.
Responsibilities
- Market health services to employers and civic groups in the designated service area.
- Coordinate and facilitate practice open houses, wellness fairs, outreach events, and other special events.
- Support practices in fulfilling outreach and business development plans and clarify the role of their appointed outreach coordinator.
- Attend Chamber events to promote MedLink's outreach initiatives.
- Serve as liaison for Family Connections in represented territories.
- Assist with outreach and awareness campaign plans and materials, and develop outreach materials and packets.
- Schedule community outreach presentations and communicate with staff about coverage and responsibilities.
- Maintain relationships with collaborative partners and cultivate new partnerships.
- Maintain a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities.
- Serve as a liaison to medical, business, and insurance professionals, including visiting them to distribute practice information and promotional items.
- Expand services to existing accounts and review the CRM periodically to reconnect with non-customers.
- Stay in contact with current and potential employers to ensure their needs are met when using MedLink services.
- Ensure occupational health and other service lines are discussed with contacts according to their needs.
- Enter new contacts and daily activity into the CRM, following established practices for accuracy and protection of personal data.
- Create an annual outreach plan and budget for the designated service area and submit it to the Marketing Director for final approval.
- Train practices in designated territories on customer service goals and expectations.
- Assist in developing consistent presentation outlines for events and meetings.
- Maintain a monthly activity log of community outreach events.
- Schedule visits for new providers with local community partners during their first few months of employment.
- Initiate and monitor the new-provider marketing process after onboarding.
- Schedule new providers and practice managers for community Chamber events and accompany them when possible.
- Work with the Marketing Director to ensure marketing inventory and supplies are available for the service area.
- Maintain regular contact with Practice Managers to provide marketing materials and other marketing or outreach services.
- Ensure practices have updated marketing materials and monitor supplies for restocking.
- Research the service area to understand outreach strategies and opportunities.
- Respond to emails and phone calls in a timely manner.
- Perform other duties as assigned or needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
