Community Outreach Aide

Muckleshoot Indian Tribe•Auburn, WA

7h•$25 - $35

About The Position

Under supervision, the Community Outreach Aide provides outreach and social service assistance in support of the Clean and Sober Outreach and General Assistance program. The role engages with community members through calls, home visits, events, and other outreach activities to identify needs and connect clients with behavioral health, transportation, and social services. The aide collaborates with community partners and internal behavioral health staff, supports client access to services, and performs administrative functions within the Behavioral Health Program. The position requires maintaining the privacy and confidentiality of protected health information in accordance with Division policies and applicable state and federal regulations. Employees may also be expected to perform a range of office and field duties that may or may not be related to their regular responsibilities. The incumbent must have been free from substance abuse for the last two consecutive years.

Requirements

High school graduation or equivalent.
At least six months of related experience in a community services organization.
Ability to obtain 40 hours of training to become a Certified Peer Counselor through the Washington State Health Care Authority within six months of hire or at a time set by the Tribe.
Understanding of behavioral health issues, substance use disorder and mental health conditions, and treatment options.
Strong interpersonal skills and ability to build relationships with a diverse community.
Excellent verbal and written communication and customer service skills.
Ability to work independently and as part of a team, with strong organizational skills.
General computer proficiency and ability to use electronic health records in a timely manner.
Commitment to confidentiality, ethical conduct, and sensitivity when working with people seeking behavioral health support.
Valid driver's license and access to transportation for community outreach activities.
Must have been free from substance abuse for the last two consecutive years.
Oral and written communication skills.
Problem-solving and client-interviewing skills.
Ability to work with diverse populations.
Knowledge of substance use disorder, mental health, and social services resources.
Knowledge of substance use disorder assessments and treatment services.
Knowledge of community resources available to tribal and community members.
Valid Washington State driver's license.

Nice To Haves

Two years of experience as a Peer Specialist with certification through the Washington State Health Care Authority.
Experience working as part of a crisis response team.

Responsibilities

Interview clients through community engagement, telephone calls, and home visits to identify needs related to behavioral health, transportation, and social services.
Develop and implement outreach strategies to increase community awareness of the behavioral health program.
Inform clients about available services and refer them to appropriate service providers or community resources.
Assist clients with forms and advocate or intervene on their behalf when necessary.
Collaborate with local organizations, schools, businesses, and community leaders to establish partnerships and expand outreach.
Transport or accompany clients and families to medical, substance use disorder, mental health, or other required services.
Conduct periodic home visits to monitor client needs.
Participate in and provide community training on overdose prevention kits, harm reduction, and stigma prevention associated with substance use disorder and mental health conditions.
Organize and participate in community events, workshops, and presentations about substance use disorder and mental health resources and services.
Conduct outreach such as distributing informational materials, hosting support groups, and engaging directly with community members.
Maintain accurate records of outreach activities, community partnerships, and participant feedback.
Collaborate with internal behavioral health team members to align outreach efforts with program goals.
Protect the privacy and confidentiality of protected health information in accordance with Division policies and state and federal regulations.
Support administrative functions within the Behavioral Health Program.
Perform other office and field duties as needed.