Community Outreach Advocate

Nuclear Care Partners•Aiken, SC

About The Position

Nuclear Care Partners is seeking a Community Outreach Advocate in Aiken, South Carolina, to develop referral relationships, generate leads, and help former atomic workers navigate the process of applying for Energy Employees Occupational Illness Compensation Program Act (EEOICPA) benefits. The advocate partners with the Community Outreach Manager, Inside Claims, Marketing, and Clinical teams to keep prospective claimants engaged throughout the claims process. The role involves outreach to former workers, families, healthcare contacts, and community organizations; developing and following up on leads; coordinating outreach activities and events; and supporting claims tracking. The advocate applies healthcare knowledge to understand medical terminology and documented diagnoses, maintains accurate records, and works toward measurable goals for lead generation, claimant engagement, and pipeline progress. The position requires travel within an assigned territory and may involve event setup and related physical activities.

Requirements

Background in healthcare, case management, patient advocacy, or a related field.
Strong communication, relationship-building, and follow-through skills.
Confidence making cold calls, initiating conversations, and speaking to groups.
Organization and ability to manage multiple contacts and priorities.
Motivation to achieve measurable goals and earn performance-based incentives.
Initiative, willingness to learn, and a collaborative approach.
High school diploma, GED, or five or more years of relevant work experience.
Valid driver’s license and automobile insurance meeting NCP requirements.
Willingness to travel within the assigned territory.
Ability to complete required training and applicable background checks and clearances.
Ability to assist with event setup and related physical activities, with or without reasonable accommodation.

Nice To Haves

Sales experience is helpful.
Relevant experience may include developing referrals, increasing program enrollment, or connecting patients and families with services.
Two to three years of relevant experience in community outreach, community relations, home health, hospice, clinical liaison work, healthcare marketing, admissions coordination, community health, patient advocacy, patient navigation, case management, senior living advising, resident services, nonprofit outreach, or program coordination.
Familiarity with EEOICPA and its application process.

Responsibilities

Generate leads through proactive calls, networking, community events, and referral development.
Build relationships with former workers, families, healthcare contacts, and community organizations.
Follow up with new and existing leads to build trust and coordinate next steps.
Support the claims process with Inside Claims and Authorized Representatives by tracking filing milestones and progress toward approval.
Conduct outreach and events in coordination with Community Outreach Managers.
Identify outreach opportunities, independently plan and organize events, and involve Community Outreach Managers, Marketing, and Clinical teams as appropriate.
Use healthcare knowledge to understand medical terminology and documented diagnoses and communicate relevant information.
Track activity and results through accurate records and goals for lead generation, claimant engagement, and pipeline progress.
Travel within the assigned territory.
Assist with event setup and related physical activities, with or without reasonable accommodation.