Community Manager

CCMC•Keller, TX

18d

About The Position

CCMC is seeking a Community Manager to lead operations in a family-friendly, master-planned community of more than 4,600 homes. The community includes trails, swimming pools, greenbelts, and a community center. The role focuses on delivering a resident-centered experience while managing community operations, assets, vendors, resources, and compliance with governing documents. The Community Manager works closely with residents, board members, and staff; manages budgets and financial reporting; oversees risk management; develops the onsite team; advises the board on long-term planning and policy; and supports resident participation and belonging. Candidates should have at least three years of onsite HOA community management or similar experience, with operational and financial experience. A related bachelor's degree, designation, or certification is highly preferred. A CAM license is required upon hire in Florida, Nevada, and Georgia, and within 90 days of hire in all other states. Candidates must pass pre-employment drug, background, motor vehicle, and credit checks. The position may require walking long distances outdoors in various weather conditions, occasional lifting or carrying of up to 25 pounds, extended sitting or standing, use of computers and mobile devices, and driving for certain job functions. Where driving is required, employees must maintain a valid applicable driver's license, a clean motor vehicle report, and automobile insurance at statutory limits.

Requirements

At least three years of onsite community management (HOA) or similar experience, such as hospitality, parks and recreation, or city government.
Strong operational and financial background.
CAM license required upon hire in Florida, Nevada, and Georgia; required within 90 days of hire in all other states.
Commitment to Integrity, Respect, Service, and Community, with a passion for enhancing the resident experience.
Strong verbal and written communication skills and ability to engage and listen to diverse stakeholders.
Ability to delegate, coach, and mentor teams.
Ability to navigate change and address challenges while improving the resident experience.
Ability to recognize and regulate one's own behaviors and reactions.
Openness to feedback and commitment to professional and personal growth.
Must pass pre-employment drug screen, background check, motor vehicle check, and credit check.
If driving is required, must hold a valid state driver’s license for the vehicle class, maintain a clean motor vehicle report, and carry automobile insurance at statutory limits.

Nice To Haves

Bachelor’s degree, designation, or certification in a related field (highly preferred).

Responsibilities

Lead daily community operations and align community goals with CCMC’s mission.
Oversee community assets, vendors, and resources, ensuring compliance with governing documents.
Build strong relationships with residents, board members, and staff through open and respectful communication.
Manage budgets, prepare variance reports, and implement board directives while maintaining financial transparency.
Develop and execute risk management programs and ensure adherence to policies and long-term planning.
Lead and mentor the onsite team through delegation, collaboration, and performance development.
Advise the board on long-term planning and policy-making, anticipating challenges and aligning decisions with community goals.
Facilitate resident meetings and create opportunities for active participation and inclusion.