Community Manager - St Louis, MO

2B Residential•St. Louis, MO

About The Position

2B Residential is seeking an experienced Community Manager to oversee The Rail, a Class A multifamily community in St. Louis, Missouri. The role oversees day-to-day operations, financial performance, resident satisfaction, and team leadership, with responsibility for maximizing occupancy and revenue while providing residents with an outstanding living experience. The position requires a positive, engaging, self-motivated professional who communicates well and enjoys working with people.

Requirements

  • At least three years of property management experience.
  • High school diploma required.
  • Excellent communication and customer service abilities.
  • Positive, engaging, and self-motivated, with good oral communication skills and an enjoyment of working with people.

Nice To Haves

  • College degree and/or relevant training, or an equivalent combination of education and experience.

Responsibilities

  • Approve prospective resident applications, discounts, and renewal leases, and sign leases.
  • Provide excellent customer service to prospective and current residents and promote a quality living experience.
  • Maintain budgeted occupancy levels, rental rates, and other property goals.
  • Prepare, execute, and monitor the operating budget; control expenses and maintain effective rent collections.
  • Prepare, analyze, and evaluate property status reports, including financial statements, variance reports, and occupancy reports.
  • Prepare and submit property invoices accurately.
  • Maintain knowledge of market conditions.
  • Develop and implement resident retention, marketing, and advertising programs.
  • Manage resident issues.
  • Manage vendor selection and vendor relations.
  • Manage petty cash held at the property.
  • Maintain an organized resident information file system.
  • Audit property files and status reports to ensure timely and accurate completion.
  • Conduct property inspections to ensure visual appeal and hazard-free conditions.
  • Communicate with the supervisor and/or property owners about the overall function of the property.
  • Inspect buildings and grounds for safety and cleanliness, and alert maintenance to needed repairs.
  • Report general liability and property loss claims accurately and promptly.
  • Shop competitive properties.
  • Prepare and practice emergency plans, including evacuation, earthquake, or inclement-weather drills, and determine where people will go during an emergency or disaster.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid short-term disability insurance
  • Company-paid long-term disability insurance
  • Company-paid life insurance
  • Paid time off, including vacation, sick time, and personal days
  • Paid holidays
  • 401(k) retirement plan
  • Career growth and development opportunities
  • Competitive compensation package
  • Commission opportunities
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