Community Manager - St. Louis, MO

Hayes Gibson Property Services LLC•St. Louis, MO
•$70,000

About The Position

The Community Manager leads and supervises property operations, financial activities, and regulatory compliance, and guides interactions with residents, corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers. The role requires a strong commitment to customer service and inspiring associates and vendors to provide high-quality products, comprehensive services, respect, and hospitality. The Community Manager is also responsible for ensuring excellent client service. The role focuses on building an active, inclusive community through content, events, and interactions; developing and implementing strategies to grow participation; collaborating with cross-functional teams to improve community experiences; and monitoring metrics to inform ongoing improvements. The position is full-time, based in St. Louis, Missouri, with Monday–Friday hours of 8 a.m. to 5 p.m. and flexibility.

Requirements

  • Genuine interest in creating meaningful connections and fostering an inclusive environment.
  • Strong communication skills and the ability to connect with people and convey messages effectively.
  • Organizational skills and the ability to manage multiple projects and details proactively.
  • Previous experience in community management or a similar field is highly desirable.

Nice To Haves

  • Previous experience in community management or a similar role or field.

Responsibilities

  • Lead and supervise property operations, financial activities, and regulatory compliance.
  • Guide interactions with residents, corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers.
  • Promote excellent customer and client service, including high-quality products, comprehensive services, respect, and hospitality.
  • Cultivate a positive and active community through engaging content, events, and interactions.
  • Develop and execute community strategies that drive growth and participation.
  • Collaborate with cross-functional teams to enhance community experiences and feedback.
  • Track community metrics and provide insights to support continuous improvement.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid time off based on longevity
  • Holidays off
  • Professional development and career advancement opportunities
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