Outside Account Manager (St. Louis, MO)

Dealer Tire • Saint Louis, MO

4d

About The Position

Dealer Tire is a family-owned international distributor of tires and parts, established in 1918, that supports major automotive manufacturers in growing their tire businesses. The Outside Account Manager – Subaru manages dealership accounts across parts and service products, develops dealership relationships, and drives sales, productivity, and operational results. The role coordinates with dealership and internal operational teams, uses data and analytics to identify opportunities, and delivers coaching, training, and business strategies. The position is based in the assigned territory and requires extensive travel to customer accounts, up to 80%.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least 3 years of experience in retail automotive operations or an equivalent related environment.
• Prior experience selling and project-managing a book of business.
• Ability to process multiple inputs, prioritize, coordinate resources, and execute.
• Full understanding of the sales process, including inventory, inspection, training, selling, and retention, and ability to negotiate and close deals.
• Ability to relate to people across a dealership and communicate effectively with management and Dealer Tire personnel.
• Must be located in the assigned territory.
• Intermediate proficiency with Microsoft Office products.
• Strong, quick assessment skills and ability to think critically in the moment and add value.
• Strong customer relationship skills and ability to sell at the top.
• Must meet Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy requirements.
• Ability to stand for long periods, bend, crouch, and twist frequently, and lift up to 50 pounds occasionally.
• Ability to drive and travel extensively to customer accounts, up to 80%, by vehicle and/or airplane.
• Applicants must pass a pre-employment drug screening.

Responsibilities

• Manage an account portfolio to meet sales and productivity goals across parts and service products.
• Build and nurture relationships with dealership management to secure commitment to plans and objectives.
• Communicate key initiatives, program value, and Dealer Tire solutions to dealerships.
• Develop and deliver market review plans with the operational team to identify outcomes and future needs.
• Create and communicate strategies, goals, action plans, and follow-up plans to dealership contacts and internal teams.
• Coordinate with operational team members before, during, and after dealership meetings, including follow-up and expectation setting.
• Collaborate with operational roles to diagnose dealership performance and develop analysis and action plans.
• Develop business through collaboration with OEM regional contacts and other program resources.
• Maintain a consistent monthly contact schedule with dealers and keep account activity and information current in Salesforce.
• Submit contact reports, forecasts, itineraries, and expense reports to sales management on time.
• Coordinate internal activities and operational resources to meet dealership needs.
• Diagnose dealership opportunities and assess the investment and return on investment for each.
• Assess, reinforce, and implement processes and service-lane elements.
• Coach and train service advisors to improve effectiveness and retail strategies across parts and service products.
• Analyze dealership staff training needs and develop and implement strategies to support effective selling.
• Conduct competitive market shops and analysis to provide pricing and positioning information.
• Work with Service and Parts Managers to determine product screens and competitive pricing.
• Analyze inventory and work with Service and Parts Managers to determine appropriate product mix and inventory levels.
• Collaborate with dealerships to optimize merchandising components.
• Keep informed about industry trends and share best practices across the team and dealership network.
• Use data and analytics to review performance, identify opportunities, and facilitate dealership meetings.
• Resolve customer service issues related to account activity.
• Perform other duties as assigned.

Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) match: 50% on the dollar up to 7% of employee contribution
• The total compensation package may include commission, bonus, or profit sharing.
• A sign-on bonus may be available, subject to applicable terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level