Community Manager

Yes Communities•Lebanon, IN

14d

About The Position

The Community Manager provides leadership to community team members and serves as a primary point of communication for residents. The role oversees daily operations, including rent collection, resident relations, supplies, marketing materials, budgeting, and protection of company assets. The Community Manager addresses resident complaints and makes decisions concerning the community’s financial success, safety, and condition. They communicate community successes and challenges to their supervisor and team to keep work aligned with company goals. The position also involves recruiting, training, managing, and developing team members; overseeing the marketing, sale, leasing, and turnover of homes; maintaining relationships with vendors and local government entities; planning community events; coordinating property standards with residents; and arranging home deliveries, setups, and warranty work. Travel to company meetings, trainings, and conferences may be requested by management. Additional duties may be assigned and are subject to change.

Requirements

Excellent oral and written communication skills.
Strong conflict-resolution skills.
Strong leadership and decision-making skills, including managing team-member performance.
Proficiency in Microsoft Office and industry-specific software products.
Ability to adapt to new or unforeseen situations.
Obtain or transfer state-specific licensing within 90 days of employment, where applicable.
Valid in-state driver’s license required.

Nice To Haves

High school diploma or equivalent preferred.
Property management or equivalent experience preferred.

Responsibilities

Manage daily community operations, including evictions, collections, resident relations, the community budget, and protection of company assets.
Recruit, train, manage, and develop team members.
Conduct regular team meetings to reinforce expectations and support employee growth.
Manage marketing, sales, leasing, and turnover of new, used, foreclosed, and broker homes to support community success and occupancy.
Develop and maintain positive relationships with vendors, cities, municipalities, and counties.
Plan and oversee community events to support a positive community environment.
Coordinate with residents to uphold property standards.
Attend company meetings, trainings, and conferences as requested by management; travel as needed.
Coordinate new home delivery and setup, and request warranty or follow-up work from manufacturers.
Perform additional duties as assigned by management.