Community Manager

Continental Properties•Plainfield, IL

2d•$78,000 - $89,000•Onsite

About The Position

Continental Properties is hiring an experienced Community Manager to oversee its Sixteen30 residential apartment community in Plainfield, Illinois. The Community Manager is a key business leader responsible for successful community operations, delivering an exceptional living experience for residents, and creating a positive and productive team environment. The role reports to the Regional Director/Vice President. This is a full-time position with additional earning potential through position-specific performance incentives, including leasing and resident-renewal incentives and quarterly and year-end bonuses based on community performance. The stated base salary range is $78,000–$89,000. The Community Manager leads the community’s operating and financial performance, resident experience, team culture, and day-to-day operations. The role includes developing budgets, driving revenue and NOI growth, monitoring performance goals, producing and analyzing reports, and maintaining a clean and inviting community and tour experience.

Requirements

At least 3 years of residential community management experience.
A proven track record of leading and developing high-performing teams.
Hands-on experience building budgets and driving NOI growth.
A strong commitment to delivering an exceptional resident experience.
Ability to work a flexible schedule that includes evenings, weekends, and holidays.
Ability to balance desk work with being on your feet, touring the community, and staying active throughout the day.

Nice To Haves

Experience with Onesite, Ops Technology, AIRM, Funnel, and Compliance Depot.

Responsibilities

Develop and manage operating budgets, drive revenue through strategic sales, marketing, customer service, and knowledge of the submarket, and ensure the community meets its performance goals.
Deliver an exceptional customer experience through courteous and professional interactions.
Inspect and prepare tour-ready units and maintain a clean, inviting model and tour path each day.
Hire top talent, support team members’ growth, and create an engaging culture of development, teamwork, accountability, and results.
Oversee day-to-day office and community operations and ensure residents feel valued, heard, and proud of their community.
Compile and present monthly performance KPI and financial reports, analyze historical data, and outline strategic plans to improve future outcomes.

Benefits

Career development tools, training, and opportunities for long-term growth.
Paid professional memberships and certifications.
Tuition reimbursement.
Mental health support, including 8 free counseling sessions per year and access to additional wellness resources.
Generous vacation time.
Nine paid holidays and four company-paid half-days during designated months.
Informal gatherings, lunches, community and company events, and volunteer opportunities.
Discount on on-site apartments.
Incentive programs for new leases and renewals, plus quarterly and year-end community performance bonuses.
Medical, dental, and vision plans.
Flexible spending accounts.
401(k) with company match.
Company-paid life and disability insurance.
Six weeks of paid parental leave, with up to 12 weeks of leave for birth mothers.
Family-forming and fertility resources.