Community Manager

The Michaels Organization • Camden, NJ

15d • $58,000 - $59,250 • Onsite

About The Position

The Community Manager has full on-site, day-to-day responsibility for property management activities and ensures that the property is maintained in good physical condition and operates with fiscal stability, providing residents with a clean and well-maintained community. The role oversees all phases of property operations, including staff leadership, budget preparation and control, administration, maintenance, leasing, collections, financial and administrative reporting, resident relations, and control of property resources and assets.

The Community Manager leads and directs property staff; manages leasing and resident eligibility and compliance; maintains accurate financial records; supervises contractors; coordinates move-in, move-out, and inspection processes; and works with residents and service providers to address issues and maintain positive relations. The position is primarily office-based, with regular property inspections and resident-facing activities. Evening and weekend work and on-call emergency or maintenance response may be required.

Requirements

• Two or more years of experience in multifamily residential property management.
• Multifamily residential leasing experience.
• High school diploma or equivalent.
• Ability to obtain required certifications or licenses within one year.
• Professional appearance and ability to resolve conflicts professionally.
• Excellent organizational skills, attention to detail, and ability to maintain accurate and legible financial records.
• Valid driver's license, acceptable driving record, and vehicle in most cases; exceptions may apply.
• Ability to meet residents in their units, show units, inspect the property, and climb stairs in a multistory facility.
• Ability to work evenings and weekends and respond on call to emergency or maintenance situations when required.

Nice To Haves

• Direct employee-supervision experience.
• Accredited Resident Manager designation or similar.
• Accounting, financial, and administrative background.
• Tax Credit, Section 8, and/or public housing experience.
• Two or more years of college.
• Required certifications or licenses.

Responsibilities

• Manage, direct, train, and promote the safety of employees assigned to the property; assess emergencies and respond with sound judgment when management support is unavailable.
• Hire staff for approved openings, train employees, conduct performance evaluations, recommend salary increases, and counsel, discipline, or terminate direct reports in accordance with company policy.
• Establish work schedules and assign routine and emergency tasks; approve and schedule paid and unpaid staff time off.
• Train staff in safe operating procedures and report accidents and emergencies to appropriate personnel.
• Create and execute rental-unit marketing campaigns, promote and show the property and units, and prepare, process, modify, and sign lease agreements and related forms.
• Monitor competition and market conditions, adjust business and marketing models as needed, and ensure compliance with applicable laws.
• Ensure residents meet applicable local, state, and federal eligibility and compliance requirements, and promptly address non-compliance.
• Assist with preparation and implementation of the annual budget; maintain accurate property financial records, including payroll, bank deposits, and cash accounts; and maintain required vacancy reports.
• Supervise outside contractors, assess physical needs, negotiate vendor contracts, and ensure work is completed by agreed deadlines.
• Direct office and maintenance staff in move-in and move-out activities and agency inspections.
• Work with residents, resident organizations, and resident-services providers to resolve issues, make improvements, and maintain positive relations.
• Comply with company accounting and operations directives, policies, and procedures.
• Inspect the property, document deficiencies, make improvements, and take required actions according to company guidelines.
• Obtain required company, state, or agency certifications or licenses within the first year and remain current with applicable laws, policies, and certification requirements.
• Perform other duties as assigned.

Benefits

• Competitive wage.
• Comprehensive benefits package, including medical, dental, vision, and prescription coverage.
• Generous paid time off.
• 401(k) plan with company match.
• Michaels Employee Scholarship Program for teammates' children.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED