Community Manager

Cardinal Group Career•College Station, TX

12d

About The Position

The Community Manager is responsible for protecting, maintaining, and enhancing the value of the community while maximizing residents’ living experience. The role directs and coordinates the community’s overall operational activities, including financial performance, leasing, maintenance, marketing, safety, and resident relations. The position is full-time and exempt, with biweekly compensation, benefits, and bonus eligibility. The Community Manager leads on-site maintenance technicians, office staff, and leasing team members; oversees property operations and finances; and works with residents, clients, vendors, and the public. The role includes work both inside and outside apartment buildings and throughout property amenities, with routine local travel potentially required.

Requirements

Four years of property management experience.
Strong working knowledge of leasing, marketing, construction, residential law, and resident relations.
Working knowledge of property management software.
Working knowledge of Microsoft Word, Excel, and the Google platform.
Ability to analyze monthly financial statements and prepare detailed budgets and operating forecasts.
Ability to identify deviations from financial plans, determine causes, and recommend action plans to the company.
Strong written and verbal communication skills.
Ability to understand and carry out industry-specific written and oral directions.
Positive, innovative approach to problem solving.
Ability to present ideas clearly, concisely, understandably, and in an organized manner; negotiate, persuade, and modify opinions to achieve organizational goals.
Ability to work independently as a project leader and as a team member.
Ability to relate well with others, including while working remotely or at a distance.
Ability to work efficiently with accuracy, attention to detail, and follow-through.
Excellent time management and general organizational skills.
Neat, professional appearance.
Strong client relations skills and previous supervisory experience.
Ability to embody Cardinal Culture and Cardinal’s Core Values.
Ability to perform work inside and outside in varying weather conditions and access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver office products and supplies weighing up to 20 pounds.
Ability to perform routine local travel as needed for properties, training classes, business meetings, or other work responsibilities.

Nice To Haves

Experience with Entrata property management software is preferred.
Career experience as a Property Manager, Property Management professional, Community Manager, Onsite Property Manager, Apartment Manager, or Real Estate Manager.

Responsibilities

Maintain a positive, professional, and client-oriented attitude when interacting with team members, residents, clients, and the public.
Improve community performance to meet or exceed annual financial and operational goals.
Direct day-to-day loss prevention, risk management, safety and security, maintenance, marketing, leasing, and facility upkeep.
Manage cash-flow requirements and leasing strategy to develop operating income for the property.
Analyze and produce monthly financial statements, including budget variances, cash management, and receivables-collection strategies.
Maintain complete and accurate community files and records, including finalized audits to ensure lease data is entered correctly into management software.
Coordinate the collection and documentation of revenues in accordance with residents’ lease obligations.
Engage and contract vendors, supervise goods and services, and approve invoices needed to maintain the community.
Lead on-site maintenance technicians, office staff, and leasing team members.
Manage resident relations, including repair and maintenance requests, rent-charge questions, lease issues, and other resident concerns.
Participate in Cardinal U training as required and monitor team members’ participation in Cardinal U.
Perform other related duties as assigned by the Team Leader.