Community Manager

Westdale Asset Management•Austin, TX

6d•Onsite

About The Position

The Community Manager will manage an established 294-unit luxury apartment community on the edge of Northwest Austin and Cedar Park for a national multifamily property management company. The role is responsible for the financial success of the residential property while providing attentive, quality management and customer service to residents. The ideal candidate is energetic, organized, goal-driven, adaptable, and able to work effectively in a fast-paced environment. The position is salary exempt. Monthly new-lease and renewal bonuses, as well as quarterly performance bonuses, are paid in addition to base pay. Work days are Monday through Friday, with normal hours of 8:00 a.m. to 5:00 p.m.; availability during evenings, nights, and weekends is required for staffing needs and emergencies. A valid Texas driver’s license is required. The application process includes criminal background checks and drug screens.

Requirements

At least 3 years of experience in on-site property management.
At least 1 year of Community Manager experience.
Computer skills in Word, Excel, Outlook, and Yardi or similar programs.
Experience with Yieldstar and CRM IQ.
Strong bookkeeping and organizational skills.
Excellent verbal and written communication skills.
Superior customer service skills.
Effective mentoring, coaching, and leadership skills.
High school diploma or equivalent.
Valid Texas driver’s license.
Must be available evenings, nights, and weekends for staffing needs and emergencies.

Nice To Haves

Certified Apartment Manager (CAM) certification.

Responsibilities

Maintain financial and operational accountability for the property.
Manage and coordinate people, activities, and available resources to accomplish property objectives set by the Regional Director and property owner.
Work with residents to renew leases, resolve problems, and ensure customer satisfaction.
Record resident data, including traffic, leasing activity, renewals, and collection activity.
Hire, train, motivate, and supervise staff.