About The Position

Spectrum Association Management is hiring a Community Manager to serve as the primary liaison among homeowner association boards, homeowners, vendors, and the company. The role manages a portfolio of associations and calls for ownership of tasks and projects, strong customer service, vendor relationship management, and a positive attitude. Prior HOA or property management experience is not required; the company provides an initial year of training, an in-house learning academy, and an assigned mentor. The posting describes the typical candidate as having approximately 8 to 10 years of professional experience, though it welcomes career changers from fields such as retail, hospitality, administration, and operations. The position is based initially in the League City office. After the first year, employees may transition to a hybrid work arrangement if approved by their manager and consistent with role and business needs. The manager must be available for after-hours emergencies and able to attend or run evening meetings, typically 30–40 per year. The advertised annual salary is $57,500, with reviews and performance-increase opportunities every six months.

Requirements

  • Approximately 8 or more years of solid professional work experience; the posting also describes typical candidates as having 8 to 10 years of experience.
  • Ability to attend or run evening meetings, usually 30–40 per year.
  • High-level organizational skills in a fast-paced environment.
  • Experience and knowledge of office software such as Word, Excel, and PowerPoint.
  • Ability to learn other business computer systems.
  • Strong, customer-friendly and informative communication skills.
  • Some experience and knowledge of financial statements and budgets.
  • Comfort speaking publicly in small and large meetings.
  • Strong conflict management skills, including in stressful situations.
  • Experience gathering bids for large projects and managing those projects.
  • Customer-centric positive attitude, ownership of tasks, teamwork, coachability, accountability, and ability to multitask.

Responsibilities

  • Follow the Same Day Response Policy.
  • Engage with community board members and homeowners.
  • Manage daily, weekly, and monthly tasks for a portfolio of associations.
  • Plan and facilitate association board meetings and annual meetings.
  • Manage vendor relationships, including bidding and project management.
  • Consult with other departments in support of assigned communities.
  • Provide risk management, insurance, and litigation support.
  • Prepare budgets and manage association finances.
  • Be available for after-hours emergencies.
  • Complete additional tasks as necessary.

Benefits

  • Five weeks of paid time off.
  • 40 paid hours per year for community service activities.
  • 11 annual paid holidays.
  • Paid training and an internal learning and development management system.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability coverage.
  • Life and accidental death and dismemberment coverage.
  • 401(k) program.
  • Free in-house medical clinic in the San Antonio office, with virtual appointments available for other offices.
  • Phone and mileage reimbursement.
  • Career track plan with a six-month review.
  • Performance-increase opportunities every six months.
  • Hybrid work option may be available after the first year, subject to manager determination and role and business requirements.
  • Work/life balance.
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