Community Manager for HOA Communities (HouN) The Woodlands

SpectrumAM•The Woodlands, TX

3d•$57,500 - $57,500•Hybrid

About The Position

Spectrum Association Management is hiring a Community Manager to serve as the primary liaison among HOA boards of directors, homeowners, and vendors, and to manage a portfolio of homeowner associations. This is an opportunity for professionals changing careers; prior HOA or property-management experience is not required. The company provides an initial year of training, an in-house learning academy, and a Community Manager mentor. The posting says employees can become industry experts in three years. The position calls for customer-focused, organized, accountable professionals who take ownership, work well with a team, are coachable, and can manage multiple priorities. The role includes regular evening meetings—usually 30–40 per year—and requires availability for after-hours emergencies. For the first year, the employee works from the local Houston North office. After that, a transition to a hybrid arrangement may be possible, as determined by the manager and subject to the role and business requirements. Spectrum Association Management has managed homeowners’ associations in Texas and Arizona since 2001. The company describes its culture as focused on support, career development, autonomy, and strong connections among colleagues. The stated annual salary is $57,500, with reviews and performance-increase opportunities every six months.

Requirements

Approximately 8 or more years of professional work experience in roles requiring proactive effort and decision-making; the posting also describes the target background as 8 to 10 years.
Ability to attend or run evening meetings, usually 30–40 per year.
High-level organizational skills in a fast-paced environment.
Experience and knowledge of office software such as Word, Excel, and PowerPoint.
Ability to learn other business computer systems.
Strong, customer-friendly and informative communication skills.
Some experience and knowledge of financial statements and budgets.
Comfort with public speaking in small and large meetings.
Strong conflict-management skills, including in stressful situations.
Experience gathering bids for large projects and managing those projects.
Customer-centric positive attitude, ownership of tasks, teamwork, coachability, accountability, and strong multitasking skills.
Availability for after-hours emergencies.

Nice To Haves

Helpful skills may include customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financial matters, legal matters, and vendor management.
Experience in retail leadership, restaurants, hospitality, administrative roles, department management, office management, operations, or other professional backgrounds is described as a typical candidate background.

Responsibilities

Serve as a liaison among HOA boards of directors, homeowners, and vendors.
Follow the company’s Same Day Response Policy.
Engage with board members and homeowners in assigned communities.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan and facilitate association board meetings and annual meetings.
Manage vendor relationships, including bidding and project management.
Consult with other departments in support of assigned communities.
Support risk management, insurance, and litigation matters.
Prepare association budgets and manage association finances.
Be available for after-hours emergencies.
Complete additional tasks as necessary.

Benefits

Five weeks of paid time off.
40 paid hours per year for community service activities.
11 paid annual holidays.
Paid training and an internal learning and development management system.
Medical, dental, vision, short- and long-term disability, life and AD&D insurance, and a 401(k) program.
Free in-house medical clinic at the San Antonio office, with virtual appointments for other offices.
Phone and mileage reimbursement.
Hybrid work may be available after the first year, subject to manager determination and role and business requirements.
Career track plan with a six-month review.
Salary reviews and performance-increase opportunities every six months.
Work/life balance.