HOA Condominium Communities - Community Manager

SpectrumAM•Chandler, AZ

4d•$57,500 - $57,500•Hybrid

About The Position

Spectrum Association Management is establishing a condominium-focused division called Kiwi Condo Management and seeks an experienced, proactive Community Manager. The position oversees condominium community management and service delivery for a portfolio of up to six buildings, working from the local Chandler office initially. The Community Manager is the primary liaison among association boards, homeowners, and vendors, and is responsible for day-to-day operations, service quality, and operational efficiency. The role requires strong ownership, a customer-focused approach, leadership, and financial acumen. HOA management training is provided. The company describes its culture as a supportive work family focused on trust, career development, autonomy, fun, and strong colleague relationships. Qualified candidates receive interactive training that includes an assigned mentor, learning from a group of community managers, an in-house web-based learning academy, and updates on legal and seasonal topics. The role pays an annual salary of $57,500. For the first year, work is required from the Chandler office; afterward, a manager may determine whether the employee can transition to a hybrid work plan, subject to role and business requirements.

Requirements

Approximately 8 or more years of solid professional work experience in roles requiring proactive effort and decisions; the posting also describes the experience requirement as 8 to 10 years.
Strong customer-focused, positive attitude; ownership, teamwork, coachability, organization, accountability, and multitasking ability.
Ability to attend or run evening meetings.
High-level organizational skills in a fast-paced environment.
Experience and knowledge of office software, including Word, Excel, and PowerPoint.
Ability to learn other business computer systems.
Strong, customer-friendly and informative communication skills.
Some experience and knowledge of financial statements and budgets.
Comfort with public speaking in small and large meetings.
Strong conflict-management skills in sometimes stressful situations.
Experience gathering bids for large projects and managing those projects.

Nice To Haves

Experience working with condominiums in an HOA or Property Manager role; HOA management experience is not required, and training is provided.
Helpful existing skills may include customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financial matters, legal matters, and vendor management.

Responsibilities

Follow the Same Day Response Policy.
Engage with association board members and homeowners.
Manage direct reports within the community.
Manage daily, weekly, and monthly tasks for assigned associations.
Plan and facilitate association board meetings and annual meetings.
Manage vendor relationships, including gathering bids and overseeing projects.
Consult with other departments in support of assigned communities.
Provide risk management, insurance, and litigation support.
Prepare association budgets and manage association finances.
Be available for after-hours phone calls and emergencies.
Complete additional tasks as necessary.

Benefits

Five weeks of paid time off.
40 paid hours per year for community service activities.
11 annual paid holidays.
Paid training and an internal learning and development management system.
Medical, dental, vision, short-term and long-term disability, life and AD&D insurance, and a 401(k) program.
Free medical clinic at the San Antonio office, with virtual appointments for other offices.
Phone and mileage reimbursement.
Well-structured career track plan with a six-month review.
Potential transition to a hybrid work plan after the first year, subject to manager determination and business requirements.
Work/life balance.
Assigned mentor and interactive training program.
Opportunities for career development.