Community Manager - 67

Lakeshore Employment•Tampa, FL

11d•Onsite

About The Position

Lakeshore Management is seeking a motivated, results-oriented Community Manager to lead community operations with a strong focus on sales performance, revenue growth, occupancy, team development, and resident experience. The position balances sales, operations, and team leadership in a fast-paced community environment and is located at Casa Verde in Tampa, Florida. The Community Manager oversees daily operational and financial activities, including budgeting, rent collection, expense control, vendor management, and performance reporting. The role drives occupancy through marketing, leasing, home sales, prospect follow-up, tours, closing, renewals, and resident-retention efforts. It also serves as the primary point of contact for residents, leads and develops team members, coordinates maintenance and projects, and ensures the property is well-maintained, safe, and compliant with applicable policies and regulations. This role is classified as exempt and reports to the Regional Manager, Area Manager, and/or General Manager. It directly supervises Maintenance Technicians and, in certain communities, Assistant Community Managers. Compensation is $57,000–$61,000 per year plus variable compensation. Employment is contingent on successfully completing a background investigation, including pre-employment drug screening. Lakeshore is an equal opportunity employer and maintains a smoke-free and drug-free workplace.

Requirements

3–5+ years of experience in property management, sales, or operations.
High school diploma or equivalent required.
Strong communication, organization, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Experience working with performance metrics and goals.
Flexibility to work Saturdays and availability for on-call or after-business-hours emergencies.
Flexibility and availability to travel for quarterly company training and events, including occasional overnight travel as needed.

Nice To Haves

Prior leadership or supervisory experience.
Bilingual in English and Spanish.
Bachelor’s degree.
Property management or real estate certifications.
Fair Housing knowledge.

Responsibilities

Oversee daily operations, including budgeting, rent collection, expense control, and vendor management.
Monitor occupancy, revenue, delinquency, and expense performance metrics.
Maintain curb appeal, property standards, and operational efficiency.
Prepare and submit required financial and operational reports.
Drive occupancy through marketing, leasing, and home sales activities.
Manage the prospect lifecycle, including lead follow-up, appointment setting, tours, and closing.
Execute outreach strategies to generate traffic and improve conversion.
Oversee lease renewals and resident-retention efforts.
Track pipeline activity and adjust strategies to meet goals.
Serve as the primary point of contact for residents; address concerns and resolve issues professionally and promptly.
Promote a positive and welcoming community environment.
Hire, train, and develop team members; set expectations and hold the team accountable for performance.
Foster a collaborative, respectful, and results-oriented culture.
Ensure the property is maintained, safe, and compliant with policies, procedures, and regulations.
Coordinate with maintenance staff and vendors, and enforce community rules and company policies.
Oversee home inventory, installations, and capital projects; ensure projects are completed on time and within budget.
Support continuous improvement of community assets.
Travel for company training and events once per quarter, including occasional overnight travel as needed.
Be available to work Saturdays and respond to on-call or after-business-hours emergencies.