Community Manager - Renegade

LSA Management • Durham, NC

3d

About The Position

The Community Manager is responsible for the overall operational, financial, and regulatory success of a multifamily affordable housing community. The role oversees leasing performance, resident relations, property compliance, team leadership, and financial management while ensuring exceptional service for residents and stakeholders. It is suited to a results-oriented property management professional with LIHTC experience who thrives in a fast-paced environment and enjoys leading high-performing teams.

LSA Management is a property management affiliate of Laurel Street, focused on creating and managing affordable, mixed-income, and workforce housing communities throughout the Southeast. The company describes itself as mission-driven and growing, with more than 4,000 units under management and a goal of reaching more than 10,000 units by 2030. The Community Manager will lead a property and work with regional leadership to support operational goals and resident satisfaction.

Requirements

• At least 1 year of experience as a Community Manager.
• At least 3 years of multifamily property management experience.
• At least 1 year of LIHTC, affordable housing, or Tax Credit compliance experience.
• Proven experience managing property operations, occupancy, and financial performance.
• Strong understanding of LIHTC and affordable housing regulations.
• Experience with budgeting, rent collections, and financial reporting.
• Excellent leadership, organizational, and communication skills.
• Strong conflict-resolution and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, proactive, and results-driven.

Nice To Haves

• Experience with RealPage Affordable Housing.
• Affordable housing certifications such as CPO, COS, TCS, HCCP, or equivalent.

Responsibilities

• Oversee daily property operations to maintain a safe, well-maintained, and welcoming community.
• Deliver strong customer service and resident satisfaction.
• Drive occupancy goals through leasing and resident retention strategies.
• Ensure compliance with LIHTC, Tax Credit, and affordable housing program requirements.
• Maintain accurate resident files and documentation, and prepare for audits, inspections, and reporting requirements.
• Manage property budgets and financial performance.
• Monitor rent collections, delinquency, occupancy, and expenses; analyze monthly reports and implement strategies to maximize property performance.
• Supervise, coach, and develop on-site team members, fostering accountability, engagement, and professional growth.
• Collaborate with regional leadership to achieve operational goals.
• Partner with maintenance teams to ensure timely work-order completion and property upkeep.
• Manage vendor relationships and service contracts.
• Build positive relationships with residents and community stakeholders and resolve resident concerns professionally and efficiently.
• Lead initiatives that strengthen community engagement and resident retention.

Benefits

• 401(k) with company match.
• Medical, dental, and vision insurance.
• Flexible Spending Accounts (FSA).
• Life insurance.
• Paid time off (PTO).
• Paid holidays.
• Professional growth and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed