Community Manager- Affordable

RPM Living•Arlington, VA

6d•Onsite

About The Position

The Community Manager oversees all business operations at an affordable apartment community. The role requires strong resident relations and interpersonal skills, effective communication, leadership, dependability, professionalism, and a team-oriented approach. The Community Manager supervises leasing and maintenance activities, manages and develops on-site staff, supports budgeting and reporting, maintains customer service standards, and ensures regulatory compliance. The position is based on site and requires a flexible schedule that may include weekdays, nights, and weekends as business needs require.

Requirements

Three or more years of related multifamily property management experience.
Strong leadership and management skills.
Ability to meet the physical requirements of the role, including sitting for extended periods, climbing stairs, reading documents and screens, hearing and understanding verbal communications, occasionally lifting or carrying items up to 20 pounds, and operating a computer and other office equipment.
Ability to work a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
Employment is contingent upon successful completion of a background check, as required by local, state, and federal rules.

Nice To Haves

Two or more years of affordable housing experience.
Experience with PFC, AMI, income-restricted, or senior 55+/62+ programs.
Experience with Onesite software.
A valid driver’s license is preferred.

Responsibilities

Supervise leasing and maintenance activities to ensure compliance with company policy.
Analyze performance and trends to develop and implement a monthly marketing plan.
Train, motivate, and supervise on-site staff to achieve operational goals, including new employee orientation, ongoing performance evaluation, timesheet review and approval, and guidance on employee procedures and guidelines.
Provide excellent customer service while maintaining high standards for resident service.
Assist with budget preparation and ensure adherence to approved budgets.
Complete required month-end and year-end reporting.
Provide narratives for monthly budget variances of 10% or more per line item.
Ensure property operations comply with applicable regulatory requirements.

Benefits

Weekly pay for associates working onsite at an apartment community.
Comprehensive healthcare coverage for full-time, regular associates.
Employer-paid employee assistance, mental health, and wellness programs.
Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
401(k) with company match.
Professional development, career growth, and role-based learning plans.
Diversity, equity, inclusion, and belonging programs and Employee Resource Groups.
Paid time off, floating holidays, and volunteer days.
Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
Annual compensation of $80,000 plus bonus.