Community Manager

NoGigiddy•Santa Ana, CA

24d•$17 - $24•Remote

About The Position

NoGigiddy is a digital platform for gig workers, side hustlers, and people building income outside the traditional 9-to-5. It connects its community with earning opportunities, including remote jobs, surveys, gig platforms, and financial tools. The Community Manager serves as the human connection between NoGigiddy and its community of side hustlers, gig workers, and earners. The role keeps the community thriving by moderating and engaging members, creating a welcoming atmosphere, listening to feedback, and sharing insights with the team to help improve the platform. No degree is required; the role emphasizes people skills and a passion for community building.

Requirements

No degree required.
Proven experience managing or growing an online community on any platform.
Strong written communication skills and a warm, authentic voice.
Empathy and patience, including the ability to handle frustrated members calmly.
Organization skills to manage multiple community channels at once.
Familiarity with Discord, Facebook Groups, or Reddit moderation tools.

Responsibilities

Manage and moderate NoGigiddy's online community spaces, including Discord, Facebook Group, Reddit, and social comments.
Respond to member questions, posts, and feedback in a timely manner using an authentic brand voice.
Create regular community content, including polls, threads, announcements, and conversation starters.
Identify and recognize top community members and power users.
Collect community feedback and share insights with the product and content teams.
Coordinate with the social and support teams to resolve escalated issues.
Monitor community health metrics and report trends weekly.