Community Manager

Capreit•Nashville, TN

7d•Onsite

About The Position

CAPREIT is seeking a customer-focused Community Manager to lead the day-to-day operations of Mountain Brook Townhomes, a 248-unit apartment community in Nashville, Tennessee. The role oversees leasing, resident satisfaction, maintenance operations, property performance, and compliance. The Community Manager will lead and develop the onsite team, manage property financials and occupancy goals, maintain operational records, and partner with regional leadership to support resident retention and long-term asset success. The position is scheduled Monday through Friday with on-call responsibilities. Annual salary is listed as $80,000K per year.

Requirements

Three to five years of multifamily property management experience.
Experience managing property financials, including budgets, rent collections, delinquency, occupancy goals, variance reporting, Profit & Loss statements, and General Ledgers.
Demonstrated ability to lead, develop, and motivate onsite teams.
Strong customer service, communication, organizational, and problem-solving skills.
Experience with property management platforms such as RealPage, OneSite, and/or Yardi, or ability to quickly learn new systems.
Proficiency with Microsoft Office and other business technologies.
Valid driver's license and ability to operate a company vehicle and/or golf cart.
Ability to manage multiple priorities in a fast-paced environment while maintaining compliance with company policies and housing regulations.

Nice To Haves

Community Manager experience is preferred.

Responsibilities

Lead the community's day-to-day operations, including leasing, resident satisfaction, maintenance operations, and overall property performance.
Ensure compliance with federal, state, local, and company policies and housing regulations.
Drive occupancy and revenue growth by monitoring leasing performance, rent collections, delinquency, renewals, and budget goals.
Recruit, coach, develop, and inspire the onsite team.
Build strong resident relationships through outstanding customer service and a positive community living experience.
Maintain accurate resident files, reports, compliance documentation, and operational records.
Analyze financial reports and property metrics to identify opportunities to improve performance and operational efficiency.
Partner with regional leadership to achieve community objectives, maximize resident retention, and support long-term asset success.