Community Manager

CCMC•Boise, ID

18d

About The Position

CCMC is seeking a Community Manager to lead daily operations for a community and ensure its goals align with the company’s mission and values of Integrity, Respect, Service, and Community. The role oversees community assets, vendors, resources, and compliance with governing documents; manages budgets and financial reporting; and supports risk management and long-term planning. The Community Manager builds collaborative relationships with residents, board members, and staff, advises the board on strategic decisions, facilitates resident meetings, and leads and develops the onsite team. The position requires a commitment to improving the resident experience and fostering an inclusive sense of community. Physical requirements may include walking long distances across community grounds in various weather conditions, occasionally lifting or carrying up to 25 pounds, sitting or standing for extended periods during meetings or events, using computers and mobile devices, and driving for certain job functions. Where driving is required, employees must maintain a valid license for the vehicle class, a satisfactory motor vehicle record, and automobile insurance at statutory limits. CCMC is committed to an inclusive and accessible work environment and will review requests for reasonable accommodations.

Requirements

Three or more years of onsite community management (HOA) or similar experience, such as hospitality, parks and recreation, or city government.
Strong operational and financial background.
CAM license required upon hire in Florida, Nevada, and Georgia; required within 90 days of hire in all other states.
Strong verbal and written communication skills, including the ability to engage and listen to diverse stakeholders.
Ability to delegate, coach, and mentor teams.
Ability to adapt to change and address challenges while improving the resident experience.
Ability to recognize and regulate one’s own behaviors and reactions.
Openness to feedback and commitment to professional and personal growth.
Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.
If driving is required, must hold a valid state driver’s license for the vehicle class, maintain a clean motor vehicle report, and maintain current automobile insurance at statutory limits.

Nice To Haves

Bachelor’s degree, designations, or certifications in a related field are highly preferred.

Responsibilities

Lead daily community operations and ensure community goals align with CCMC’s mission.
Oversee community assets, vendors, and resources, and ensure compliance with governing documents.
Build strong relationships with residents, board members, and staff through open and respectful communication.
Manage budgets, prepare variance reports, and implement board directives while maintaining financial transparency.
Develop and execute risk management programs and support compliance and long-term planning.
Lead, delegate to, mentor, and develop the onsite team.
Advise the board on long-term planning and policy-making, anticipating challenges and aligning decisions with community goals.
Facilitate resident meetings and create opportunities for active participation and inclusion.