Community Manager - Fort Worth, TX
About The Position
The Community Manager manages and coordinates the property team’s daily activities and resources to achieve established budgeted financial and operational goals. The role ensures property operations comply with company policies and procedures and with laws and regulations governing multi-family housing. The Community Manager leads and develops team members, supports revenue growth and marketing, manages budgets and financial reporting, oversees leasing and property operations, and maintains relationships with owners, clients, contractors, vendors, residents, and the local market. The position is based in Fort Worth, Texas. The regular work week is 40 hours, with typical site hours varying by location.
Requirements
- High school diploma or GED equivalent.
- One to three years of supervisory experience, with proven ability to hire, lead, direct, evaluate, and manage team members.
- Strong communication, presentation, and delivery skills, with the ability to connect with people at all levels.
- Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
- Current valid driver’s license.
- Ability to work scheduled weekends.
- Ability to perform essential job functions unaccompanied.
- Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
- Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
- Ability to travel locally for business errands, meetings, and training; non-local business travel may also be required.
Nice To Haves
- Multi-family property management experience.
- Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
- Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.
Responsibilities
- Manage the property team and conduct employee evaluations.
- Interview, hire, orient, and train new employees.
- Meet revenue targets by increasing sales and implementing short- and long-term marketing and leasing strategies.
- Identify areas for property improvement.
- Model budgets, forecast performance, and analyze and manage profitability.
- Complete financial records, documents, and reports, and manage invoicing.
- Analyze market and economic trends that may affect the property and recommend improvements.
- Stay informed about changes in technology, industry standards, leasing and sales tools, and processes.
- Enforce lease terms, including apartment inspections, evictions, collections, and notifications, and take appropriate action.
- Conduct property tours, update clients or owners on property performance, and meet with them as needed.
- Manage contractors and vendors.
- Oversee property safety, cleanliness, appearance, and curb appeal; report equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
- Ensure the property maintenance team meets company standards for service requests.
- Resolve customer complaints and issues.
- Shop competing properties and build relationships in the market and industry.
- Perform other duties as assigned.
Benefits
- Two or more weeks of paid time off.
- Paid holidays.
- Medical, dental, and vision insurance.
- 401(k) enrollment opportunity.
- Employer-paid basic life insurance and short-term disability.
- Paid parental leave for birthing and non-birthing parents after six months.
- Potential opportunity for rent savings, depending on property and ownership.
- Cell phone allowance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
