Community Manager - Fort Worth, TX
About The Position
The Community Manager manages and coordinates the property team’s daily activities and resources to achieve established budgeted financial and operational goals. The role ensures that property operations comply with Company policies and procedures and applicable laws and regulations governing multifamily housing. The Community Manager leads and develops team members, manages property performance and finances, supports marketing and leasing, and oversees resident service, property upkeep, owner relations, and vendors. The position works a 40-hour regular work week; schedules may vary by site and location. The role is based in an office environment with frequent exposure to outdoor conditions that may be unpleasant or hazardous. Routine local travel and occasional non-local travel may be required for business responsibilities.
Requirements
- High school diploma or GED equivalent.
- 1–3 years of supervisor experience, including the ability to hire, lead, direct, evaluate, and manage team members.
- 1–3 years of multifamily property management experience.
- Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
- Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
- Current, valid driver’s license.
- Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
- Ability to perform the essential job functions without accompaniment.
- Availability to work weekends when scheduled.
Nice To Haves
- Property management, sales, marketing, and customer service experience sufficient to manage the day-to-day operation of an apartment community.
- Strong proficiency in property management software, preferably Entrata, Yardi, and/or OneSite.
Responsibilities
- Manage team members and conduct employee evaluations; interview, hire, orient, and train new hires.
- Meet revenue targets by increasing sales and implementing short- and long-term marketing and leasing strategies; identify areas for property improvement.
- Model budgets, forecast and analyze profitability, manage financial performance, complete financial records, documents, and reports, and manage invoicing.
- Gather, analyze, and interpret market and economic trends affecting the property and recommend improvements.
- Keep informed about changes in technology, industry standards, and leasing and sales tools and processes.
- Enforce lease terms through apartment inspections, evictions, collections, notifications, and other lease-related processes, taking appropriate action.
- Manage client and owner relationships by conducting property tours, providing performance updates, and meeting with clients as needed.
- Manage contractors and vendors.
- Oversee property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
- Ensure the property maintenance team meets Company standards for service requests.
- Resolve customer complaints and issues.
- Shop competing properties and build relationships in the market and industry.
- Perform other duties as assigned.
Benefits
- More than two weeks of paid time off.
- Paid holidays.
- Medical, dental, and vision insurance.
- 401(k) enrollment opportunity.
- Employer-paid basic life insurance and short-term disability.
- Paid parental leave for birthing and non-birthing parents after six months.
- Potential opportunity for rent savings, depending on property and ownership.
- Cell phone allowance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
