Community Manager - Montage Southside - Fort Worth, TX

Valiant Enterprises • Fort Worth, TX

5d • Onsite

About The Position

Valiant Residential is seeking a Community Manager to supervise, control, and plan the day-to-day activities of an apartment community. The manager implements company policies, procedures, and programs to ensure the property is well managed and maintained and that operations comply with regulatory agencies and investor requirements.

The role leads on-site personnel and oversees hiring, training, performance administration, budgeting, accounting, leasing, resident relations, property upkeep, safety, and compliance. The Community Manager is also responsible for handling emergencies, overseeing contractors and inspections, and reporting to the Regional Community Supervisor.

Requirements

• At least 3 years of property management experience.
• Ability to apply logical thinking to define problems, gather relevant data, establish facts, draw valid conclusions, and initiate appropriate action.
• Strong English verbal and written communication skills for interacting with team members, residents, vendors, and other stakeholders.
• Obtain Fair Housing certification before interacting with prospects or residents.
• Competence with personal computers, keyboarding, internet searches, mathematics, Microsoft Office (Word, Excel, and Outlook), and community software applications.
• Knowledge of OSHA laws and regulations.
• Ability to work evenings and weekends.
• Maintain a neat, clean, and professional appearance throughout the workday and whenever present in the community.
• Comply with expectations in the Employee Handbook.
• Successfully pass a drug test.

Nice To Haves

• Bilingual ability in Spanish.
• College degree.
• Certified Apartment Manager (CAM) certification.
• Accredited Resident Manager (ARM) certification.

Responsibilities

• Screen, hire, orient, and train new personnel using company techniques and directives.
• Support staff, encourage teamwork, and lead by example in creating a harmonious work environment.
• Complete personnel administration on time, including performance evaluations, salary reviews, time sheets, and status-change forms; determine transitions and promotions for on-site personnel.
• File reports about work-related injuries.
• Maintain accurate community transaction records and submit reports on time, including rent rolls, delinquency reports, move-ins and move-outs, accounts payable, and office supply orders.
• Prepare annual budgets and income projections accurately and on time.
• Ensure rents, late fees, and check charges are collected, posted, and deposited promptly; review, code, and approve invoices and make daily bank deposits.
• Maximize occupancy and use marketing strategies to attract prospective residents.
• Oversee leasing staff's consistent and effective use of company policies and procedures, including wait lists, phone techniques, application verification, and notifications.
• Ensure leasing practices comply with federal, state, and local law; obtain credit and criminal reports for prospective residents and verify that company standards for income and rental history are met.
• Prepare, process, and sign leases and related forms, or supervise others doing so.
• Collect rent and late charges and handle delinquent accounts, or supervise others doing so.
• Pursue lease renewals and send notices at least 45 days before lease expiration.
• Supervise leasing employees and ensure effective closing techniques.
• Handle evictions and landlord liens.
• Maintain resident files, including move-in sheets, move-out notices, security deposit dispositions, and warnings.
• Ensure residents have a clean, safe, and well-maintained community.
• Ensure maintenance requests are handled promptly on a one-call basis when possible, and notify residents when parts orders cause delays.
• Maintain common areas and ensure make-ready vacant units are available.
• Oversee risk management and emergency procedures; handle emergencies and report accidents and emergency situations immediately to the Regional Community Supervisor, preparing required reports.
• Continually inspect the property and improvements, record deficiencies, and take appropriate action within budget limits.
• Maintain key-control coding for all units and areas.
• Be available 24 hours a day, 7 days a week, unless the regional property supervisor has been notified.
• Monitor the parking lot for unauthorized vehicles.
• Review weekly reports for accuracy and completeness.
• Supervise outside contractors working on the property.
• Prepare the property for code, mortgage, and other inspections as directed by the Regional Community Supervisor.
• Report employee violations of company policy to the Regional Community Supervisor.
• Develop and enforce community policies and rules.

Benefits

• Competitive total compensation and time off.
• Comprehensive benefits, including free health insurance options and 401(k) matching.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed