Community Manager - Montage Southside - Fort Worth, TX

Valiant Residential, LLC•Fort Worth, TX

About The Position

Valiant Residential is seeking a Community Manager to supervise, control, and plan the day-to-day activities of an apartment community. The role implements company policies, procedures, and programs to maintain a well-managed and well-maintained property within established operating parameters and ensure compliance with regulatory agencies and investors. The Community Manager leads on-site staff and oversees personnel administration, community finances and records, leasing and resident services, property maintenance, risk management, inspections, and enforcement of community policies. The position requires at least 3 years of property management experience, and the manager must be available 24 hours a day, 7 days a week unless the Regional Community Supervisor has been notified. Evening and weekend work may be required.

Requirements

At least 3 years of property management experience.
Ability to apply logical thinking to define problems, collect relevant data, establish facts, draw valid conclusions, and take appropriate action.
Strong verbal and written English communication skills for interacting with team members, residents, vendors, and other stakeholders.
Obtain Fair Housing certification before interacting with prospects or residents.
Proficiency with computers, keyboarding, internet search, mathematics, Microsoft Word, Excel, and Outlook, as well as community software applications.
Knowledge of OSHA laws and regulations.
Ability to work evenings and weekends and be available 24 hours a day, 7 days a week unless the Regional Community Supervisor has been notified.
Maintain a neat, clean, and professional appearance during the workday and when present in the community; comply with the Employee Handbook.
Successfully pass a drug test.
Certified Apartment Manager (CAM).

Nice To Haves

Bilingual in Spanish.
College degree.
Accredited Resident Manager (ARM) certification.

Responsibilities

Screen, hire, orient, and train personnel; support staff, encourage teamwork, and ensure personnel administration is completed on time.
Determine transitions and promotions for on-site personnel and report work-related injuries.
Maintain accurate community transaction records and submit required reports, including rent rolls, delinquency reports, move-in/move-out records, accounts payable, and supply orders.
Prepare annual budgets and income projections; ensure rents and fees are collected, posted, and deposited; review, code, and approve invoices; and make daily bank deposits.
Maximize occupancy and use marketing strategies to attract prospective residents.
Oversee leasing staff and ensure consistent use of company policies and procedures, including wait lists, phone techniques, application verification, and notifications.
Ensure leasing practices comply with applicable laws and company standards; obtain credit and criminal reports and verify income and rental history.
Prepare, process, and sign leases and related forms, or supervise others doing so; collect rents and late charges and handle delinquent accounts.
Pursue lease renewals and send renewal notices at least 45 days before lease expiration.
Handle evictions and landlord liens; maintain resident files, including move-in sheets, move-out notices, security dispositions, and warnings.
Ensure residents have a clean, safe, and well-maintained community; oversee maintenance requests, resident notifications about delays, common areas, and make-ready vacant units.
Oversee risk management and emergency procedures; handle emergencies, promptly notify the Regional Community Supervisor of accidents and emergencies, and prepare required reports.
Inspect the property and improvements, record deficiencies, and take appropriate action within budget limits; maintain key-control coding and monitor parking for unauthorized vehicles.
Review weekly reports for accuracy and completeness and supervise outside contractors working on the property.
Prepare the property for code, mortgage, and other inspections as directed by the Regional Community Supervisor.
Report employee policy violations to the Regional Community Supervisor and develop and enforce community policies and rules.