Community Manager
About The Position
Continental Properties is seeking an experienced, customer-centric Community Manager for Springs at Mount Pleasant, a new residential apartment community in Mount Pleasant, Wisconsin. The Community Manager is an essential business leader responsible for successful community operations, providing an exceptional living experience for residents, and creating a positive and productive environment for the team. This position reports to the Regional Director/Vice President. The role oversees community performance and daily operations, including budgeting, revenue generation, sales and marketing, resident service, team leadership, and reporting. The Community Manager is expected to maintain an inviting, tour-ready community and develop a strong team culture focused on engagement, accountability, teamwork, and results. The position is full-time and offers additional earning potential through performance incentives.
Requirements
- At least 3 years of residential community management experience.
- Proven track record of leading and developing high-performing teams.
- Hands-on experience building budgets and driving net operating income (NOI) growth.
- Strong commitment to delivering an exceptional resident experience.
- Able to work a flexible schedule that includes evenings, weekends, and holidays.
- Able to balance desk work with touring the community and staying active throughout the day.
Nice To Haves
- Experience with Onesite, Ops Technology, AIRM, Funnel, and Compliance Depot.
Responsibilities
- Develop and manage operating budgets; drive revenue through strategic sales, marketing, customer service, and knowledge of the submarket; and ensure the community meets performance goals.
- Deliver an exceptional resident experience with a courteous, professional approach to every interaction.
- Inspect and prepare tour-ready units and maintain a clean, inviting model and tour path daily.
- Hire top talent, support team members’ growth, and foster an engaged, motivated, accountable, and results-oriented team culture.
- Oversee day-to-day office and community operations and ensure residents feel valued and heard.
- Compile and present monthly KPI and financial reports, analyze historical data, and develop strategic plans to improve future outcomes.
Benefits
- Paid professional memberships, certifications, and tuition reimbursement.
- Mental health support, including eight free counseling sessions per year and access to additional wellness resources.
- Generous vacation time, nine paid holidays, and four company-paid half-days during designated months.
- Informal gatherings, lunches, community and company events, and volunteer opportunities.
- Discount on on-site apartments.
- Performance incentive programs, including additional earning potential on new leases and renewals and quarterly and year-end bonuses based on community performance.
- Medical, dental, and vision plans.
- Flexible spending accounts.
- 401(k) with company match.
- Company-paid life and disability insurance.
- Six weeks of paid parental leave, with up to 12 weeks of leave for birth mothers, and family-forming and fertility resources.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
