Community Manager

Inframark•Parrish, FL

About The Position

The Community Manager oversees the day-to-day management and coordination of Association operations and administrative functions to maintain a smooth-running and properly functioning community. The role works with Board Members, Senior Managers, and the Regional Manager to develop strategic direction for the Associations and ensure activities align with the Board of Directors’ mission, vision, critical success factors, and goals. This position reports to the Senior Manager of Property Management. The Community Manager develops, communicates, and monitors property budgets; reviews monthly finances and recommends action to the Board regarding anticipated shortfalls or excess funding by budget line item; coordinates and administers vendor contracts; audits and approves vendor and utility invoices; and prepares monthly financial reports as required by the Association management contract. The role also conducts monthly inspections of common properties, prepares deed restriction violation communications, attends Board and annual meetings, prepares and distributes meeting notices, agendas, and minutes, and administers procedures for enforcing recorded rules, regulations, policies, procedures, and current laws.

Requirements

  • Proven verbal and written communication skills for interfacing with residents and Board members.
  • Ability to establish strong interpersonal relationships with Boards of Directors and vendors.
  • Strong organizational skills, ability to prioritize work, and attention to detail.
  • Strong customer service skills.
  • Strong presentation skills.
  • Strong time management skills.
  • Ability to adapt to organizational change and client needs.
  • Proficiency in Windows and MS Office, with excellent Excel capabilities.
  • Bachelor’s degree with 3–5 years of Community/Association management or equivalent experience, or an associate degree with 6–8 years of Community/Association management or equivalent experience.

Nice To Haves

  • CMCA, AMS, or PCAM designation.

Responsibilities

  • Work with Board Members, Senior Managers, and the Regional Manager to develop strategic direction for the Associations.
  • Ensure activities align with the mission, vision, critical success factors, and goals agreed upon by the Board of Directors.
  • Develop, communicate, and monitor property budgets.
  • Review monthly finances and recommend action to the Board regarding anticipated shortfalls or excess funding by budget line item.
  • Coordinate, negotiate, and administer vendor contracts for property-level services in accordance with the Association management agreement and Board parameters.
  • Audit and approve vendor and utility company invoices for payment according to client accounting procedures.
  • Prepare timely and accurate monthly financial reporting information as required by the Association management contract.
  • Conduct monthly inspections of common properties within each Association and prepare deed restriction violation communications in accordance with recorded covenants.
  • Attend Board and annual meetings as required by contract.
  • Prepare and distribute meeting notices, agendas, and minutes.
  • Administer procedures for enforcing recorded rules and regulations, policies and procedures, and current laws.
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