Community Manager - Nassau County - Freeport, NY

JPMorganChase•Freeport, NY

About The Position

As a Vice President, Community Manager (Consumer Bank), you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a great client experience, and making a real impact locally. You will be a visible leader and trusted partner in the field, building relationships and creating outreach programs that expand access to resources, education, and solutions. You will collaborate across One Chase and One JPMorganChase, working with internal partners and community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity. Reporting to the Community Director, you will also serve as a culture carrier, demonstrating the company values of Service, Heart, Curiosity, Courage, and Excellence. This position requires travel as needed for in-person community engagement, training, and business meetings. It is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment is contingent on compliance with applicable registration, renewal, screening, and other stated requirements.

Requirements

Proven leadership experience and ability to influence across the firm and in the community.
Strong event coordination, project management, and organizational skills.
Ability to build authentic relationships with clients, partners, and community contacts.
Executive presence and strong presentation skills in small and large group settings, including virtual, in-person, and hybrid formats.
Self-starter with a proactive approach, excellent time management, and a passion for making a difference.
Strategic, analytical, and independent problem-solving skills.
Demonstrated ability to discover needs and connect clients and business owners to appropriate resources.
Ability to travel as needed for in-person community engagement, training, and business meetings.
Compliance with Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and SAFE Act NMLS registration, including applicable screening, registration, renewal, and update requirements.
Compliance with the JPMC Employment and Engagement of Minors Standard, including annual enhanced criminal screening.

Nice To Haves

Bilingual language skills.

Responsibilities

Deliver exceptional experiences to clients, community members, and stakeholders by embodying company values.
Build and maintain community partnerships with nonprofits, local leaders, and businesses; meet regularly to understand needs, plan activities, and measure progress toward shared goals.
Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into actionable priorities and measurable outcomes.
Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
Plan and manage a community engagement calendar with varied events and workshop formats.
Lead or co-lead financial health workshops and events, provide practical guidance, and connect people to Chase experts and solutions.
Manage events from promotion and registration through logistics, event-day execution, and follow-up.
Collaborate across One Chase and One JPMorganChase—including Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan—to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
Adhere to budget, risk, and compliance requirements using approved tools and procedures and meeting line-of-business and firmwide standards.
Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.