Integrated Health Coach - Nassau County, NY

Vanna Health, Inc•New York, NY

3d•$26 - $28•Hybrid

About The Position

Vanna Health is seeking Integrated Health Coaches to support individuals living with serious mental illness as they build fulfilling, connected lives in their communities. Coaches locate and engage members, build trusting relationships, and provide coaching, advocacy, and support throughout the recovery journey. They work with members to understand personal goals and connect them with appropriate resources, while providing physical and behavioral health coaching in coordination with clinicians and specialists. The role uses human-to-human interaction across community, home, phone, text, and email settings. It is full-time, hybrid, and based across Nassau County, New York. Coaches work from home on remote responsibilities and regularly travel throughout the county to meet members in their homes and communities. The listed schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. The hourly rate is $26–$28, depending on language proficiency; Spanish fluency is listed at $28 per hour. The anticipated start date is November–December 2026.

Requirements

At least 2 years of experience working directly with individuals living with serious mental illness.
Experience working within Long Island communities.
Excellent verbal and written communication skills.
Strong organizational and time-management skills, with the ability to work independently in a remote environment.
Comfort using technology and learning new software quickly.
Willingness to become proficient in Google Workspace (Gmail, Calendar, Docs), Zoom, Slack, and other required technology platforms.
High school diploma or equivalent.
Driver’s license and willingness to use a personal vehicle.
Dedicated home office with a private, HIPAA-compliant workspace and reliable high-speed internet for long-term remote work.
Ability to travel throughout Nassau County in a personal vehicle to meet members in the community.
Ability to spend a significant portion of the workday in the field meeting members, as needed.
Ability to commute to Manhattan for the first day of training; travel cost will be reimbursed in accordance with Vanna’s travel policy.

Nice To Haves

Bilingual fluency in Spanish.
Certified Peer Specialist Training.
Experience supporting individuals with Substance Use Disorders.
Previous success working remotely, with adaptability, organization, and proactive communication.

Responsibilities

Conduct initial outreach to eligible members by phone, virtually, and in person.
Locate and engage members in their communities and build collaborative relationships with members and their care teams.
Meet daily enrollment and engagement targets.
Partner with members to develop, track, and achieve personal recovery goals.
Provide consistent role modeling, encouragement, and support throughout members’ recovery journeys.
Encourage healthy behaviors and coping strategies that promote physical and behavioral health.
Provide physical health coaching in accordance with Vanna training and program guidelines.
Share feedback with technology and operations teams to improve workflows and the member experience.
Maintain accurate and timely documentation and comply with HIPAA, health plan requirements, and Vanna Health policies.