Community Manager - Nassau County - Freeport, NY

JPMorgan Chase & Co. • Village of Freeport, NY

2d • $104,500 - $155,000

About The Position

As a Vice President, Community Manager in Consumer Banking, you will lead the community strategy for a specific area, delivering measurable business and financial health outcomes, creating a strong client experience, and making a local impact. You will be a visible field leader and trusted partner, building relationships and creating outreach programs that expand access to resources, education, and solutions. You will work across One Chase and One JPMorganChase and cultivate relationships with community organizations to drive engagement, deepen partnerships, and advance financial inclusion and opportunity.

Reporting to the Community Director, you will serve as a culture carrier, bringing the company values of Service, Heart, Curiosity, Courage, and Excellence to life. The role requires travel as needed for in-person community engagement, training, and business meetings. It is subject to Dodd Frank/Truth in Lending Act and SAFE Act loan-originator qualification and NMLS registration requirements, as well as annual enhanced criminal screening under the JPMC Employment and Engagement of Minors Standard.

Requirements

• Proven leadership experience and ability to influence across the firm and in the community.
• Strong event coordination, project management, and organizational skills.
• Ability to build authentic relationships with clients, partners, and community contacts.
• Executive presence and strong presentation skills in small and large group settings, with delivery in virtual, in-person, and hybrid formats.
• Self-starter with a proactive approach, excellent time management, and a passion for making a difference.
• Strategic, analytical, and independent problem-solving skills.
• Demonstrated ability to discover needs and connect clients and business owners to appropriate resources.
• Ability to travel as needed for in-person community engagement, training, and business meetings.
• Must meet applicable Dodd Frank/Truth in Lending Act loan-originator qualification requirements and comply with SAFE Act requirements, including NMLS registration or updates and timely renewals.
• Subject to review of criminal conviction history, credit report, NMLS information, and other relevant information; a felony conviction within the last seven years disqualifies candidates.
• Must comply with the JPMC Employment and Engagement of Minors Standard, including annual enhanced criminal screening.

Nice To Haves

• Bilingual language skills.

Responsibilities

• Deliver exceptional experiences to clients, community members, and stakeholders while embodying company values.
• Build and maintain community partnerships with nonprofits, local leaders, and businesses; meet regularly to understand needs, plan joint activities, and measure progress toward shared goals.
• Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into actionable priorities and measurable outcomes.
• Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
• Plan and manage a community engagement calendar with varied events and workshop formats.
• Lead or co-lead financial health workshops and events, providing practical guidance and connecting attendees with appropriate Chase experts and solutions.
• Manage events end to end, including promotion, registration, logistics, event-day execution, and follow-up.
• Collaborate across One Chase and One JPMorganChase, including Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan, to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
• Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
• Meet budget, risk, and compliance requirements by using approved tools and procedures and following line-of-business and firmwide standards.
• Champion culture and inclusion by modeling teamwork, supporting colleague development, and partnering with Business Resource Groups.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed