Community Manager - Dallas, TX

RangeWater • Dallas, TX

1d • Onsite

About The Position

The Community Manager manages and coordinates team members’ daily activities and property resources to achieve established budgeted financial and operational goals. The role ensures property operations comply with Company policies and procedures and all laws and regulations governing multifamily housing operations.

The Community Manager leads and evaluates employees; hires, orients, and trains new team members; supports revenue goals through sales and marketing strategies; and oversees budgeting, forecasting, financial analysis, records, invoicing, and property performance. The role also manages leasing and lease enforcement, owner and client communications, contractors and vendors, resident concerns, property appearance and safety, and maintenance-service standards. The position involves local and potentially non-local business travel and work in both an office and outdoor settings.

Requirements

• High school diploma or GED equivalent.
• One to three years of supervisor experience, with demonstrated ability to hire, lead, direct, evaluate, and manage team members.
• Strong communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
• Current valid driver’s license.
• Must be available to work weekends when scheduled and perform essential job functions unaccompanied.
• Must be able to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
• Frequent standing, walking, reaching, climbing, stooping, and squatting; intermittent sitting and keyboard work.
• Routine local business travel may be required, and non-local business travel may also be required.

Nice To Haves

• Multifamily property management experience; one to three years of management experience is listed as preferred.
• Property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community.
• Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

• Manage and coordinate team members’ daily activities and property resources to meet budgeted financial and operational goals.
• Ensure property operations comply with Company policies and procedures and applicable laws and regulations.
• Manage the team, conduct employee evaluations, and interview, hire, orient, and train new hires.
• Meet revenue targets by increasing sales and implementing short- and long-term marketing and leasing strategies.
• Identify areas for property improvement.
• Perform budget modeling, forecasting, profitability analysis, and management.
• Complete financial records, documents, and reports, and manage invoicing.
• Analyze market and economic trends that may affect the property and recommend improvements.
• Stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
• Manage lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under lease agreements.
• Conduct property tours, update clients or owners on property performance, and meet with them as needed.
• Manage contractors and vendors.
• Oversee property safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
• Ensure the property maintenance team meets Company standards for service requests.
• Resolve customer complaints and issues.
• Shop competitors and build relationships in the market and industry.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life and short-term disability coverage.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on the property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED