Community Manager - Dallas, TX

RangeWater Real Estate•Dallas, TX

2d•Onsite

About The Position

The Community Manager manages and coordinates the property team’s daily activities and resources to achieve budgeted financial and operational goals. The role ensures property operations comply with company policies and procedures and applicable laws and regulations governing multifamily housing. The Community Manager leads and develops team members; drives revenue through sales, marketing, and leasing strategies; oversees budgeting, financial records, forecasting, invoicing, and profitability; and monitors market trends and industry practices. The role also oversees lease enforcement, property tours and owner updates, vendor and contractor relationships, property safety and appearance, maintenance standards, and resolution of customer complaints. The position is based in an office environment with frequent exposure to outdoor conditions, and routine local or occasional non-local business travel may be required.

Requirements

High school diploma or GED equivalent.
1–3 years of supervisor experience, with skills to hire, lead, direct, evaluate, and manage subordinates and team members.
1–3 years of multifamily property management experience.
A current, valid driver’s license.
Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
Proficiency with internet, word processing, spreadsheet, and database management programs for reporting.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
Ability to frequently stand, walk, reach, climb, stoop, and squat, and intermittently sit and perform keyboard work.
Availability to work weekends when scheduled and to perform essential job functions unaccompanied.

Nice To Haves

Background in property management, sales, marketing, and customer service sufficient to manage an apartment community’s day-to-day operations.
Strong proficiency in property management software, preferably Entrata, Yardi, and/or One Site.

Responsibilities

Manage daily activities and resources of the property team to achieve budgeted financial and operational goals.
Ensure property operations comply with company policies and procedures and applicable laws and regulations.
Manage team members, conduct evaluations, and interview, hire, orient, and train new hires.
Meet revenue goals by increasing sales and implementing short- and long-term marketing and leasing strategies; identify areas for property improvement.
Model budgets, forecast, analyze and manage profitability, complete financial records and reports, and manage invoicing.
Analyze market and economic trends that may affect the property and recommend improvements; stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
Manage lease enforcement processes, including apartment inspections, evictions, collections, and notifications, and take appropriate action under lease agreements.
Conduct property tours, update clients or owners on property performance, and meet with clients as needed.
Manage contractors and vendors.
Maintain the property’s safety, cleanliness, general appearance, and curb appeal; report equipment malfunctions and injuries or accidents; and ensure the maintenance team follows company service-request standards.
Resolve customer complaints and issues.
Shop competing properties and build relationships in the market and industry.
Perform other duties as assigned.