Community Manager

CCMC•Surprise, AZ

18d

About The Position

CCMC is seeking a Community Manager to lead daily operations for a community that combines everyday luxury with an authentic, agriculture-inspired setting. The Community Manager ensures that community goals align with CCMC’s mission, oversees assets, vendors, and resources, and maintains compliance with governing documents. The role builds collaborative relationships with residents, board members, and staff; manages budgets and financial reporting; oversees risk management and long-term planning; and leads and develops the onsite team. The Community Manager also advises the board on strategic decisions and facilitates resident meetings and opportunities for community participation. CCMC specializes in large-scale community management and emphasizes a resident-centric approach guided by Integrity, Respect, Service, and Community. The role requires at least three years of onsite HOA community management or similar experience, along with strong operational and financial capabilities. A bachelor’s degree, related designations, or certifications are highly preferred. A CAM license is required upon hire in Florida, Nevada, and Georgia, and within 90 days of hire in other states. Candidates must pass pre-employment drug, background, motor vehicle, and credit checks. The role may involve walking long distances outdoors in varying weather, occasional lifting and carrying of items up to 25 pounds, extended sitting or standing, use of computers and mobile devices, and driving for certain job functions. When driving is required, employees must maintain a valid license for the vehicle class, a clean motor vehicle report, and current automobile insurance at statutory limits.

Requirements

At least three years of onsite community management (HOA) or similar experience, such as hospitality, parks and recreation, or city government.
Strong operational and financial background.
CAM license required upon hire in Florida, Nevada, and Georgia; required within 90 days of hire in all other states.
Strong verbal and written communication skills and ability to engage and listen to diverse stakeholders.
Skills in delegation, coaching, and mentoring teams.
Ability to adapt to change and address challenges while improving the resident experience.
Ability to recognize and regulate one’s own behaviors and reactions.
Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.
If driving is required, maintain a valid state driver’s license for the vehicle class, a clean motor vehicle report, and current automobile insurance at statutory limits.

Nice To Haves

Bachelor’s degree, designations, or certifications in a related field.
Commitment to CCMC’s values of Integrity, Respect, Service, and Community, and passion for enhancing the resident experience.
Openness to feedback and commitment to professional and personal growth.

Responsibilities

Lead daily community operations and align community goals with CCMC’s mission.
Oversee community assets, vendors, and resources and ensure compliance with governing documents.
Build strong relationships with residents, board members, and staff through open, respectful communication.
Manage budgets, prepare variance reports, implement board directives, and support financial transparency.
Develop and execute risk management programs and support compliance and long-term planning.
Lead, delegate to, mentor, and develop the onsite team.
Advise the board on long-term planning and policy-making, anticipate challenges, and align decisions with community goals.
Facilitate resident meetings and create opportunities for active participation and inclusion.