Community Manager

Havenpark Communities•Sanger, TX

11d•Onsite

About The Position

The Community Manager runs the full operation of a 274-homesite manufactured home community, with responsibility for its financial performance, occupancy, leasing, vendors, team, and residents’ day-to-day experience. The role is described as similar to running a small business, with meaningful decision-making authority and accountability for results. The position blends financial management and people leadership. The Community Manager handles collections and related conversations respectfully and in compliance with the law; drives occupancy and leasing; approves applicants in the resident home-sale process; manages contractors; and leads a small on-site team. At Selling Community Manager communities, the manager also personally sells a limited number of homes and earns commission on each sale. This is an on-site, demanding role. The community remains active on weekends, and the manager is expected to maintain a strong sense of responsibility for its operations. The work may involve difficult conversations about money and, rarely, lawful evictions handled with dignity. Havenpark says most departures from this role occur within the first six months, often because the demands were unexpected. Havenpark Communities acquires, improves, and operates manufactured home communities. Its stated mission is to make caring communities attainable for responsible residents across America, guided by the values of Respect, Grit, Collaboration, Stewardship, and Boldness. The company describes itself as intentionally growing and offers employees opportunities to learn and develop.

Requirements

High school diploma or GED.
Valid driver's license with a clean record.
Ability to pass a criminal background check.
Physical ability to walk the community daily and occasionally lift materials and supplies.
Ability to work on-site.
Track record of commitment, such as sustained employment with one employer or persistence in building something.
Sales or customer-facing experience with measured results.
Experience running an operation, such as a business, store, crew, or budget.
Comfort working with maintenance and construction trades.

Nice To Haves

Property management experience is welcome but not required.
Backgrounds in property management, sales, the trades, retail or restaurant leadership, small business ownership, or the military are welcomed.
College degree is not required.

Responsibilities

Manage community financial performance, including the budget, expenses, and net operating income.
Oversee collections, accurate billing, on-time rent, and legal notices in compliance with state law and Fair Housing standards.
Drive occupancy and leasing, including rentals and renewals.
Approve incoming residents in the resident home-sale (FSBO) process.
At Selling Community Manager communities, personally sell a limited number of homes and earn commission on each sale.
Hire, develop, and lead a small on-site team in its day-to-day work.
Manage vendor and contractor relationships for landscaping, maintenance, and home rehabs.
Set quality standards for contractors and work.
Oversee curb appeal, amenities, safety standards, and capital projects, delivering projects on time and on budget.
Build resident relationships, resolve issues with urgency and care, and earn renewals.
Walk the community daily and maintain responsibility for its operation, including during weekends.