Community Manager

Hillpointe•Winder, GA

2d•Onsite

About The Position

The Community Manager is responsible for efficient day-to-day property operations, meeting financial goals, maintaining regulatory compliance, and delivering exceptional resident experiences. The role fosters a vibrant community culture, supports marketing strategies to boost occupancy, and applies innovative property-management practices. Duties include budget oversight, revenue optimization, vendor management, lease administration, and using technology to streamline operations, support data-driven decisions, and communicate effectively. The Community Manager supports the Regional Manager in reaching and maintaining budgeted occupancy and rent levels; creates an engaging community environment; ensures resident services are delivered onsite and amenities and units are maintained to like-new standards; and coordinates property needs with the Facilities Maintenance Group. The role also oversees invoice submissions, conducts property walks to maintain asset value, and explores additional revenue opportunities. Employees work in an office environment and may frequently be exposed to outdoor elements, including potentially unpleasant or hazardous temperature, weather, odors, or landscape conditions. The role requires access to all interior and exterior parts of the community and amenities, and may require routine local travel for deposits, meetings, training, conferences, or other business needs. Employees must hold licenses or certifications required by applicable state and local jurisdictions and have a valid driver’s license.

Requirements

Effective written and verbal communication, including the ability to understand and complete legal documents, explain apartment features, and address questions about community operations.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Strong proficiency in property management software; Entrata is preferred.
Mathematical skills to calculate percentages and complete financial records, budgets, and other fiscal reporting.
High school diploma or equivalent education.
Valid driver’s license.
Ability to work a flexible schedule and remain available by phone or email except during approved time off.
Ability to access all exterior and interior parts of the community and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.
Required licenses and certifications as required by state and local jurisdictions.

Nice To Haves

Property management experience.
Proficiency in Entrata property management software.

Responsibilities

Support the Regional Manager in reaching, exceeding, and maintaining budgeted occupancy and rent levels.
Create a cool, fun, and energetic community where people want to live.
Ensure resident services are delivered onsite.
Ensure amenities are maintained to like-new standards.
Ensure units are like-new for new move-ins.
Liaise between the Facilities Maintenance Group and property-level needs.
Ensure accounts payable and invoices are submitted appropriately for payment.
Conduct regular property walks to maintain the value of the asset.
Explore additional revenue opportunities.
Oversee budgets, revenue optimization, vendors, and lease administration.
Leverage technology for streamlined operations, data-driven decision-making, and effective communication.