Community Manager

CCMC•San Antonio, TX

13d

About The Position

CCMC is seeking a Community Manager to lead community operations and initiatives in support of the company’s resident-centric mission and values of Integrity, Respect, Service, and Community. The role oversees assets, vendors, resources, compliance with governing documents, budgets, and risk management programs. It builds collaborative relationships with residents, board members, and staff; advises the board on long-term planning and policy-making; and facilitates resident meetings and opportunities for participation. The Community Manager also leads and develops the onsite team through delegation, coaching, collaboration, and performance development. The position requires at least three years of onsite community management (HOA) or similar experience, such as hospitality, parks and recreation, or city government, with a strong operational and financial background. A bachelor’s degree, designations, or certifications in a related field are highly preferred. A CAM license is required upon hire in Florida, Nevada, and Georgia, and within 90 days of hire in all other states. Candidates must pass pre-employment drug, background, motor vehicle, and credit checks.

Requirements

At least three years of onsite community management (HOA) or similar experience, such as hospitality, parks and recreation, or city government.
Strong operational and financial background.
CAM license required upon hire in Florida, Nevada, and Georgia; required within 90 days of hire in all other states.
Strong verbal and written communication skills and ability to engage and listen to diverse stakeholders.
Ability to delegate, coach, and mentor teams.
Ability to adapt to change and address challenges while improving the resident experience.
Ability to recognize and regulate one’s own behaviors and reactions.
Openness to feedback and commitment to professional and personal growth.
Must pass a pre-employment drug screen, background check, motor vehicle check, and credit check.
If driving is required, must hold a valid state driver’s license for the vehicle class, maintain a clean motor vehicle report, and carry current automobile insurance at statutory limits; changes to motor vehicle standing must be reported to Human Resources.

Nice To Haves

Bachelor’s degree, designations, or certifications in a related field (highly preferred).

Responsibilities

Lead daily operations and community initiatives, aligning community goals with CCMC’s mission.
Oversee community assets, vendors, and resources, and ensure compliance with governing documents.
Build and maintain respectful, open relationships with residents, board members, and staff.
Manage budgets, prepare variance reports, implement board directives, and support financial transparency.
Develop and execute risk management programs and support compliance and long-term planning.
Lead, mentor, and develop the onsite team through delegation, collaboration, and performance development.
Advise the board on long-term planning and policy-making, anticipate challenges, and align decisions with community goals.
Facilitate resident meetings and create opportunities for active participation and inclusion.