Community Manager

Continental Realty•Baltimore, MD

13d

About The Position

The Community Manager will oversee the Mount Ridge Apartments community in Catonsville, Maryland, which has 266 apartments. The role manages day-to-day operations and finances to increase profitability while supporting resident satisfaction. The manager works with the Regional Manager, Asset Management, and Service Team to maintain community performance and operations. The position offers a competitive base salary, performance bonuses, a $750 monthly management rent discount for employees who choose to live on-site, health, dental, and vision coverage, a 401(k) match, paid training, events, and recognition. The company owns and operates more than 10,000 units, invests for the long term, and has been certified as a Top Workplace for several years. The company is an equal opportunity employer.

Requirements

Community Manager experience is required.
At least 5 years of industry experience.
Ability to work occasional Saturdays when necessary.
Demonstrated ability to train and coach team members, create structure, and achieve measurable progress.
Understanding of financials, including monthly variances.
Ability to write reports and business correspondence effectively.
Knowledge of Baltimore County and Maryland tenant laws and regulations concerning the multifamily industry.
Conflict-resolution skills and demonstrated ability to handle resident issues independently.
Strong organizational skills, follow-up, attention to detail, multitasking, and problem-solving skills.

Responsibilities

Prepare and maintain revenue, expenses, and physical and economic occupancy in accordance with budgets and projections.
Manage community inspections in accordance with CRC requirements.
Manage renewals to support resident retention and rent growth goals.
Coach and develop team members.
Report on traffic and market trends, including reasons for leasing and objections, and make regular pricing recommendations.
Manage marketing efforts throughout the year to generate traffic and build relationships in the market.
Manage delinquency.
Collaborate with the Service Team to support smooth operations.
Work with the Regional Manager and Asset Management to report on community conditions, the market, and financial performance, and make recommendations.
Respond to potential housing violations and liability concerns involving the community.

Benefits

Competitive base salary
Performance bonuses
$750 per month management rent discount for employees who choose to live on-site
Health insurance
Dental insurance
Vision insurance
401(k) match
Paid training
Fun events
Recognition