Community Manager

Sares Regis Operating Company, L.P.•Tempe, AZ

About The Position

The Community Manager is responsible for the overall supervision and performance of a 400-unit property in Tempe, Arizona. The role oversees property operations and staff, supports resident retention and income maximization, manages financial reporting and planning, and coordinates marketing, vendors, safety, maintenance, and risk management. The position also requires following company and property policies and governing documents. SRG Residential is a multifamily property management firm that merged with Milhaus in June 2026. The combined organization manages approximately 50,000 apartment homes across more than 20 states.

Requirements

  • Five years of experience in a Community Manager role at a property with at least 300 units.
  • Excellent problem-solving, interpersonal, communication, and leadership/supervisory skills.
  • Excellent sales skills.
  • Ability to read and interpret general business periodicals and write reports and business correspondence.
  • Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, and area, and apply basic math concepts.
  • Ability to solve practical problems involving a variety of concrete variables and limited standardization.
  • Knowledge of property-level operations software, Outlook, internet software, Excel, and Word.
  • Successful completion of a background screen and drug test is required.

Responsibilities

  • Hire, train, and develop a competent team.
  • Manage daily property operations, including reviewing rent recommendations and identifying opportunities to maximize income.
  • Collect rents and implement timely legal procedures for delinquent rent; ensure resident insurance compliance, screening policies, and resident retention procedures are followed.
  • Ensure weekly and other required reports are completed accurately and on time; approve invoices and ensure timely, accurate data entry.
  • Review and analyze monthly performance, complete variance reports, and initiate annual budgets and forecasts.
  • Identify market challenges, keep staff and the regional manager informed about competitors and market conditions, and create marketing plans.
  • Routinely bid recurring contract work, verify contractor insurance and lien waiver compliance, and monitor contractor quality and timeliness.
  • Ensure OSHA and other safety procedures are implemented, provide safety education and routine safety meetings, and maintain up-to-date MSDS information.
  • Work with the maintenance supervisor to identify repairs and capital projects; maintain curb appeal standards and identify actual or potential risk-management issues.
  • Read, follow, and implement company and employee handbooks, property policy manuals, and other governing documents.

Benefits

  • 401(k) match
  • Rental incentive and renewal compensation
  • Bonuses
  • Rental discounts depending on location
  • Medical, dental, vision, and other voluntary benefits for eligible regular full-time employees working 30–40 hours per week
  • Vacation accrual for eligible regular full-time employees working 30–40 hours per week
  • Sick time accrual in accordance with law
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