Community Manager

Quantum Leap Property Management • San Antonio, TX

8d • $60,000 - $70,000 • Onsite

About The Position

Quantum Leap is seeking a service-oriented Community Manager to oversee daily business operations at one of its communities in San Antonio. The role requires strong resident relations and interpersonal skills, effective communication, and the ability to lead, train, and supervise on-site staff. The Community Manager will support operational and financial goals, maintain regulatory and safety compliance, deliver excellent resident service, and promote the community’s online presence.

Requirements

• Three or more years of related multifamily property management experience.
• Experience with Microsoft Office Suite, including Word and Excel.
• Strong leadership and management skills.
• Professional, team-oriented approach and effective communication skills.

Nice To Haves

• Bilingual Spanish skills preferred.
• Experience with Resman is a plus.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy.
• Analyze performance and trends to develop and implement monthly marketing plans.
• Train, motivate, and supervise on-site staff to achieve operational goals.
• Conduct employee orientation and training, perform ongoing formal and informal performance evaluations, review and approve timesheets, and advise staff on employee procedures and guidelines.
• Facilitate disciplinary action and documentation, up to and including termination when necessary.
• Conduct ongoing office-staff training, including on leasing paperwork and workplace safety.
• Enforce safety policies, regulations, and OSHA compliance.
• Secure bids for repair and replacement work beyond the capabilities of staff.
• Provide excellent customer service and maintain high standards for resident service.
• Adhere to the owner’s financial goals.
• Complete required month-end and year-end reporting.
• Provide a narrative for monthly expense variances of plus or minus 10% per line item.
• Ensure property operations comply with applicable regulatory requirements.
• Build and maintain a reputable social media presence that positively reflects the community and its residents and attracts future residents.

Benefits

• Medical, dental, vision, and supplemental insurance plans.
• Wellness initiatives and incentives.
• Competitive paid time off package, with additional paid time off for volunteering.
• Paid day off for birthday.
• Employee rental discounts.
• Employee referral program.
• Performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed