Community Manager

Continental Realty•Catonsville, MD

19d•$75,000 - $80,000

About The Position

The Community Manager will oversee the Mount Ridge Apartments community in Catonsville, Maryland, which has 266 apartments. The role manages the asset’s day-to-day operations and financial performance to increase profitability while supporting resident satisfaction. Responsibilities include managing budgets and occupancy, resident renewals and retention, inspections, marketing, delinquency, team development, and reporting on community and market performance. The manager works with the Service Team, Regional Manager, and Asset Management and responds to potential housing violations and liability concerns. The company owns and operates its assets, totaling more than 10,000 units, and invests for the long term. It has been certified as a Top Workplace for several years. Compensation includes a competitive base salary and performance bonuses. A $750 monthly management rent discount is available for employees who choose to live on-site. Benefits and offerings include health, dental, and vision coverage, a 401(k) match, paid training, events, and recognition.

Requirements

Community Manager experience required.
At least 5 years of industry experience.
Ability to work occasional Saturdays when necessary.
Demonstrated ability to train and coach team members, create structure, and achieve measurable progress.
Understanding of financials, including monthly variances.
Ability to write reports and business correspondence effectively.
Knowledge of Baltimore County and Maryland tenant laws and regulations concerning the multifamily industry.
Conflict-resolution skills and ability to handle resident issues independently.
Strong organization, follow-up, attention to detail, multitasking, and problem-solving skills.

Responsibilities

Prepare and maintain revenue, expenses, and physical and economic occupancy in accordance with budgets and projections.
Manage community inspections in accordance with CRC requirements.
Manage resident renewals to support resident retention and rent growth goals.
Assist with coaching and developing team members.
Report on traffic and market trends, including leasing reasons and objections, and make regular pricing recommendations.
Manage year-round marketing efforts to generate traffic and build market relationships.
Manage delinquency.
Collaborate with the Service Team to ensure smooth operations.
Work with the Regional Manager and Asset Management to report on the community, market, and financial performance and make recommendations.
Respond to potential housing violations and liability concerns about the community.